src/modules/NeonHelp.mod/bot_NeonHelp.c

   1 /* bot_NeonHelp.c - NeonServ v5.3
   2  * Copyright (C) 2011-2012  Philipp Kreil (pk910)
   3  *
   4  * This program is free software: you can redistribute it and/or modify
   5  * it under the terms of the GNU General Public License as published by
   6  * the Free Software Foundation, either version 3 of the License, or
   7  * (at your option) any later version.
   8  *
   9  * This program is distributed in the hope that it will be useful,
  10  * but WITHOUT ANY WARRANTY; without even the implied warranty of
  11  * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
  12  * GNU General Public License for more details.
  13  *
  14  * You should have received a copy of the GNU General Public License
  15  * along with this program. If not, see <http://www.gnu.org/licenses/>.
  16  */
  17 #include "../module.h"
  18
  19 #include "bot_NeonHelp.h"
  20 #include "../../modcmd.h"
  21 #include "../../cmd_neonhelp.h"
  22 #include "../../lang.h"
  23 #include "../../mysqlConn.h"
  24 #include "../../ClientSocket.h"
  25 #include "../../UserNode.h"
  26 #include "../../ChanNode.h"
  27 #include "../../ChanUser.h"
  28 #include "../../IRCEvents.h"
  29 #include "../../IRCParser.h"
  30 #include "../../bots.h"
  31 #include "../../DBHelper.h"
  32 #include "../../WHOHandler.h"
  33
  34 #define BOTID 4
  35 #define BOTALIAS "NeonHelp"
  36
  37 static const struct default_language_entry msgtab[] = {
  38     {"NH_NOT_ON_CHAN_1", "You cannot open this request as you are not in %s."}, /* {ARGS: "#test"} */
  39     {"NH_NOT_ON_CHAN_2", "You cannot open this request as you are not in %s or %s."}, /* {ARGS: "test", "#test-support"} */
  40     {"NH_REQUEST_RECORDED", "Your message has been recorded and assigned request ID#%d A helper should contact you shortly."}, /* {ARGS: 5} */
  41     {"NH_REQUEST_OTHERS_0", "There are no other unhandled requests."},
  42     {"NH_REQUEST_OTHERS_1", "There is 1 other unhandled request."},
  43     {"NH_REQUEST_OTHERS_2", "There are %d other unhandled requests."}, /* {ARGS: 1337} */
  44     {"NH_REQUEST_FOOTER_1", "Everything you tell me until you are helped (or you leave %1$s) will be recorded. If you part %1$s, your request will be lost."}, /* {ARGS: "#test"} */
  45     {"NH_REQUEST_FOOTER_2", "Everything you tell me until you are helped (or you leave %1$s or %2$s) will be recorded. If you part %1$s or %2$s, your request will be lost."}, /* {ARGS: "#test", "#test-support"} */
  46     {"NH_NEW_REQUEST", "New request #%d by %s: %s"}, /* {ARGS: 5, "pk910", "Help, I've fallen and I can't get up!"} */
  47     {"NH_NEXT_NONE", "No more requests."},
  48     {"NH_NEXT_NOT_FOUND", "No request found."},
  49     {"NH_NEXT_HEADER", "$bNext request: #%d %s$b"}, /* {ARGS: 5, "pk910"} */
  50     {"NH_NEXT_HELPER", "Your helper for request ID#%d is %s (Current nick: %s)."}, /* {ARGS: 5, "pk910", "Skynet"} */
  51     {"NH_NEXT_JOIN", "Please /join %s now."}, /* {ARGS: "#test-support"} */
  52     {"NH_DELETED", "Your request ID#%d has been deleted."}, /* {ARGS: 5} */
  53     {"NH_DELETED_STAFF", "Request deleted: #%d (%s)"}, /* {ARGS: 5, "pk910"} */
  54     {"NH_REMIND_OPEN_REQUESTS_1", "There is %d unhandled request!"}, /* {ARGS: 1} */
  55     {"NH_REMIND_OPEN_REQUESTS_2", "There are %d unhandled requests!"}, /* {ARGS: 4} */
  56     {"NH_REQUESTS_HEADER_ID", "ID"},
  57     {"NH_REQUESTS_HEADER_STATUS", "State"},
  58     {"NH_REQUESTS_HEADER_NICK", "Nick"},
  59     {"NH_REQUESTS_HEADER_TIME", "Time"},
  60     {"NH_REQUESTS_HEADER_REQUEST", "Question"},
  61     {"NH_REQUESTS_STATE_ACTIVE", "active"},
  62     {"NH_REQUESTS_STATE_PENDING", "pending"},
  63     {"NH_REQUESTS_STATE_ERROR", "ERROR"},
  64     {"NH_STATS_HEADER_USER", "User"},
  65     {"NH_STATS_HEADER_LAST_24H", "last 24h"},
  66     {"NH_STATS_HEADER_LAST_7DAY", "last 7d"},
  67     {"NH_STATS_HEADER_LAST_30DAY", "last 30d"},
  68     {NULL, NULL}
  69 };
  70
  71 static void neonhelp_bot_ready(struct ClientSocket *client) {
  72     MYSQL_RES *res;
  73     MYSQL_ROW row;
  74
  75     printf_mysql_query("SELECT `automodes` FROM `bots` WHERE `id` = '%d'", client->clientid);
  76     res = mysql_use();
  77     if ((row = mysql_fetch_row(res)) != NULL) {
  78         putsock(client, "MODE %s +%s", client->user->nick, row[0]);
  79     }
  80
  81     printf_mysql_query("SELECT `channel_name`, `channel_key` FROM `bot_channels` LEFT JOIN `channels` ON `chanid` = `channel_id` WHERE `botid` = '%d' AND `suspended` = '0'", client->clientid);
  82     res = mysql_use();
  83
  84     while ((row = mysql_fetch_row(res)) != NULL) {
  85         putsock(client, "JOIN %s %s", row[0], row[1]);
  86     }
  87 }
  88
  89 static void neonhelp_trigger_callback(int clientid, struct ChanNode *chan, char *trigger) {
  90     MYSQL_RES *res;
  91     MYSQL_ROW row;
  92     loadChannelSettings(chan);
  93     if(!(chan->flags & CHANFLAG_CHAN_REGISTERED)) {
  94         strcpy(trigger, "!");
  95         return;
  96     }
  97     printf_mysql_query("SELECT `trigger`, `defaulttrigger` FROM `bot_channels` LEFT JOIN `bots` ON `botid` = `bots`.`id` WHERE `chanid` = '%d' AND `botclass` = '%d'", chan->channel_id, BOTID);
  98     res = mysql_use();
  99     if(!(row = mysql_fetch_row(res))) {
 100         strcpy(trigger, "!");
 101         return;
 102     }
 103     if(row[0] && *row[0])
 104         strcpy(trigger, row[0]);
 105     else
 106         strcpy(trigger, ((row[1] && *row[1]) ? row[1] : "!"));
 107 }
 108
 109 static void start_bots(int type) {
 110     struct ClientSocket *client;
 111     MYSQL_RES *res, *res2;
 112     MYSQL_ROW row;
 113
 114     if(type == MODSTATE_STARTSTOP) {
 115         printf_mysql_query("SELECT `nick`, `ident`, `realname`, `server`, `port`, `pass`, `textbot`, `id`, `queue`, `ssl`, `bind` FROM `bots` WHERE `botclass` = '%d' AND `active` = '1'", BOTID);
 116         res = mysql_use();
 117
 118         while ((row = mysql_fetch_row(res)) != NULL) {
 119             client = create_socket(row[3], atoi(row[4]), row[10], row[5], row[0], row[1], row[2]);
 120             client->flags |= (strcmp(row[6], "0") ? SOCKET_FLAG_PREFERRED : 0);
 121             client->flags |= (strcmp(row[8], "0") ? SOCKET_FLAG_USE_QUEUE : 0);
 122             client->flags |= (strcmp(row[9], "0") ? SOCKET_FLAG_SSL : 0);
 123             client->flags |= SOCKET_FLAG_SILENT;
 124             client->botid = BOTID;
 125             client->clientid = atoi(row[7]);
 126             connect_socket(client);
 127             //close old, still opened requests
 128             printf_mysql_query("UPDATE `helpserv_requests` SET `status` = '2' WHERE `botid` = '%d'", client->clientid);
 129         }
 130     }
 131
 132     printf_mysql_query("SELECT `command`, `function`, `parameters`, `global_access`, `chan_access`, `flags` FROM `bot_binds` WHERE `botclass` = '%d'", BOTID);
 133     res2 = mysql_use();
 134     while ((row = mysql_fetch_row(res2)) != NULL) {
 135         if(bind_cmd_to_command(BOTID, row[0], row[1])) {
 136             if(row[2] && strcmp(row[2], "")) {
 137                 bind_set_parameters(BOTID, row[0], row[2]);
 138             }
 139             if(row[3]) {
 140                 bind_set_global_access(BOTID, row[0], atoi(row[3]));
 141             }
 142             if(row[4]) {
 143                 bind_set_channel_access(BOTID, row[0], row[4]);
 144             }
 145             if(strcmp(row[5], "0"))
 146                 bind_set_bind_flags(BOTID, row[0], atoi(row[5]));
 147         }
 148     }
 149     bind_unbound_required_functions(BOTID);
 150 }
 151
 152 static void neonhelp_event_privmsg_async(struct ClientSocket *client, struct UserNode *user, struct UserNode *target, char *message);
 153 static USERAUTH_CALLBACK(neonhelp_event_privmsg_nick_lookup);
 154 struct neonhelp_event_privmsg_cache {
 155     struct ClientSocket *client;
 156     struct UserNode *user, *target;
 157     char *message;
 158 };
 159
 160 static void neonhelp_event_privmsg(struct UserNode *user, struct UserNode *target, char *message) {
 161     struct ClientSocket *client;
 162     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 163         if(client->user == target) {
 164             if(client->botid != BOTID) return;
 165             break;
 166         }
 167     }
 168     if(!client) return; //we got the message but we have no client that could receive it???
 169     if(user->flags & USERFLAG_ISAUTHED) {
 170         neonhelp_event_privmsg_async(client, user, target, message);
 171     } else {
 172         struct neonhelp_event_privmsg_cache *cache = malloc(sizeof(*cache));
 173         if(!cache) return;
 174         cache->client = client;
 175         cache->user = user;
 176         cache->target = target;
 177         cache->message = strdup(message);
 178         get_userauth(user, neonhelp_event_privmsg_nick_lookup, cache);
 179     }
 180 }
 181
 182 static USERAUTH_CALLBACK(neonhelp_event_privmsg_nick_lookup) {
 183     struct neonhelp_event_privmsg_cache *cache = data;
 184     neonhelp_event_privmsg_async(cache->client, cache->user, cache->target, cache->message);
 185     free(cache->message);
 186     free(cache);
 187 }
 188
 189 static TIMEQ_CALLBACK(neonhelp_remind_open_requests);
 190
 191 static void neonhelp_event_privmsg_async(struct ClientSocket *client, struct UserNode *user, struct UserNode *target, char *message) {
 192     MYSQL_RES *res;
 193     MYSQL_ROW row, row2;
 194     printf_mysql_query("SELECT `helpserv_support`, `helpserv_public`, `helpserv_intern`, `helpserv_intern_announce` FROM `helpserv_settings` WHERE `helpserv_botid` = '%d'", client->clientid);
 195     res = mysql_use();
 196     if (!(row = mysql_fetch_row(res))) return;
 197     //check if the user is a supporter (access in the support channel)
 198     if((user->flags & USERFLAG_ISAUTHED)) {
 199         int caccess = 0;
 200         int userid;
 201         if(user->flags & USERFLAG_HAS_USERID)
 202             userid = user->user_id;
 203         else {
 204             printf_mysql_query("SELECT `user_id` FROM `users` WHERE `user_user` = '%s'", escape_string(user->auth));
 205             res = mysql_use();
 206             if ((row2 = mysql_fetch_row(res)) != NULL) {
 207                 userid = atoi(row2[0]);
 208                 user->user_id = userid;
 209                 user->flags |= USERFLAG_HAS_USERID;
 210             } else
 211                 userid = 0;
 212         }
 213         printf_mysql_query("SELECT `chanuser_access`, `chanuser_flags` FROM `chanusers` LEFT JOIN `channels` ON `chanuser_cid` = `channel_id` WHERE `chanuser_uid` = '%d' AND `channel_name` = '%s'", userid, escape_string(row[0]));
 214         res = mysql_use();
 215         if ((row2 = mysql_fetch_row(res)) != NULL) {
 216             int cflags = atoi(row2[1]);
 217             if(!(cflags & DB_CHANUSER_SUSPENDED))
 218                 caccess = atoi(row2[0]);
 219         }
 220         if(caccess) return; //ignore messages from supporters
 221     }
 222     //check if the user is in one of the bot's channels
 223     struct ChanUser *chanuser;
 224     struct ChanNode *chan;
 225     for(chanuser = getUserChannels(target, NULL); chanuser; chanuser = getUserChannels(target, chanuser)) {
 226         chan = chanuser->chan;
 227         if((!stricmp(chan->name, row[0]) || (row[1] && !stricmp(chan->name, row[1]))) && isUserOnChan(user, chan))
 228             break;
 229     }
 230     if(!chanuser) {
 231         if(row[1])
 232             reply(client, user, "NH_NOT_ON_CHAN_2", row[0], row[1]);
 233         else
 234             reply(client, user, "NH_NOT_ON_CHAN_1", row[0]);
 235         return;
 236     }
 237     //check if there is already a support request
 238     int others = 0;
 239     if(client->flags & SOCKET_HAVE_HELPNODE) {
 240         struct NeonHelpNode *helpnode;
 241         for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 242             if(helpnode->user == user) {
 243                 //simply append the message to the database
 244                 printf_mysql_query("SELECT `text` FROM `helpserv_requests` WHERE `id` = %d", helpnode->suppid);
 245                 res = mysql_use();
 246                 if ((row2 = mysql_fetch_row(res)) != NULL) {
 247                     char *old_msg = escape_string(row2[0]);
 248                     char *new_msg = escape_string(message);
 249                     printf_long_mysql_query(1024 + strlen(old_msg) + strlen(new_msg), "UPDATE `helpserv_requests` SET `text` = '%s\n%s' WHERE `id` = %d", old_msg, new_msg, helpnode->suppid);
 250                 }
 251                 return;
 252             }
 253             others++;
 254         }
 255     }
 256     //add new request
 257     struct NeonHelpNode *helpnode = malloc(sizeof(*helpnode));
 258     if(!helpnode) return;
 259     helpnode->user = user;
 260     helpnode->logchan = getChanByName(row[0]);
 261     helpnode->status = 0;
 262     helpnode->announce = (row[2] && strcmp(row[3], "0") ? 1 : 0);
 263     if(helpnode->announce) {
 264         char nameBuf[30];
 265         sprintf(nameBuf, "neonhelp_%d", client->clientid);
 266         if(!timeq_name_exists(nameBuf)) {
 267             int *cidptr = malloc(sizeof(int));
 268             *cidptr = client->clientid;
 269             timeq_add_name(nameBuf, 300, neonhelp_remind_open_requests, cidptr);
 270         }
 271     }
 272     printf_mysql_query("INSERT INTO `helpserv_requests` (`botid`, `host`, `hand`, `nick`, `status`, `supporter`, `time`, `text`) VALUES ('%d', '%s@%s', '%s', '%s', '0', '-1', UNIX_TIMESTAMP(), '%s')", client->clientid, escape_string(user->ident), escape_string(user->host), ((user->flags & USERFLAG_ISAUTHED) ? escape_string(user->auth) : "*"), escape_string(user->nick), escape_string(message));
 273     helpnode->suppid = (int) mysql_insert_id(get_mysql_conn());
 274     helpnode->log = NULL;
 275     helpnode->next = ((client->flags & SOCKET_HAVE_HELPNODE) ? client->botclass_helpnode : NULL);
 276     client->botclass_helpnode = helpnode;
 277     client->flags |= SOCKET_HAVE_HELPNODE;
 278     //build the user reply...
 279     char user_reply[MAXLEN];
 280     int user_reply_pos = 0;
 281     char reply_buff[MAXLEN];
 282     //1st part: NH_REQUEST_RECORDED
 283     strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, "NH_REQUEST_RECORDED", helpnode->suppid));
 284     user_reply_pos += strlen(reply_buff);
 285     //2nd part: NH_REQUEST_OTHERS_0 / NH_REQUEST_OTHERS_1 / NH_REQUEST_OTHERS_2
 286     user_reply[user_reply_pos++] = ' ';
 287     if(others <= 1)
 288         strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, (others ? "NH_REQUEST_OTHERS_1" : "NH_REQUEST_OTHERS_0")));
 289     else
 290         strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, "NH_REQUEST_OTHERS_2", others));
 291     user_reply_pos += strlen(reply_buff);
 292     //3th part: NH_REQUEST_FOOTER_1 / NH_REQUEST_FOOTER_2
 293     user_reply[user_reply_pos++] = ' ';
 294     if(row[1])
 295         strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, "NH_REQUEST_FOOTER_2", row[0], row[1]));
 296     else
 297         strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, "NH_REQUEST_FOOTER_1", row[0]));
 298     user_reply_pos += strlen(reply_buff);
 299     reply(client, user, "%s", user_reply);
 300     //sent a message to the internal channel / onotice to supp channel
 301     build_language_string(user, reply_buff, "NH_NEW_REQUEST", helpnode->suppid, user->nick, message);
 302     if(row[2]) {
 303         putsock(client, "PRIVMSG %s :%s", row[2], reply_buff);
 304     } else {
 305         putsock(client, "NOTICE @%s :%s", row[0], reply_buff);
 306     }
 307 }
 308
 309 static TIMEQ_CALLBACK(neonhelp_remind_open_requests) {
 310     int clientid = *((int*)data);
 311     MYSQL_RES *res;
 312     MYSQL_ROW row;
 313     printf_mysql_query("SELECT `helpserv_support`, `helpserv_public`, `helpserv_intern`, `helpserv_intern_announce` FROM `helpserv_settings` WHERE `helpserv_botid` = '%d'", clientid);
 314     res = mysql_use();
 315     if (!(row = mysql_fetch_row(res)) || !row[2]) {
 316         free(data);
 317         return;
 318     }
 319     struct ClientSocket *client;
 320     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 321         if(client->clientid == clientid)
 322             break;
 323     }
 324     if(!client) {
 325         free(data);
 326         return;
 327     }
 328     //count open requests
 329     int requests = 0;
 330     struct NeonHelpNode *helpnode;
 331     if(client->flags & SOCKET_HAVE_HELPNODE) {
 332         for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 333             if(helpnode->status == 0) {
 334                 requests++;
 335             }
 336         }
 337     }
 338     if(requests) {
 339         char nameBuf[30];
 340         sprintf(nameBuf, "neonhelp_%d", client->clientid);
 341         if(!timeq_name_exists(nameBuf)) {
 342             timeq_add_name(nameBuf, 300, neonhelp_remind_open_requests, data);
 343         }
 344         char replybuf[MAXLEN];
 345         build_language_string(NULL, replybuf, (requests == 1 ? "NH_REMIND_OPEN_REQUESTS_1" : "NH_REMIND_OPEN_REQUESTS_2"), requests);
 346         putsock(client, "PRIVMSG %s :%s", row[2], replybuf);
 347     } else
 348         free(data);
 349 }
 350
 351 static void neonhelp_event_chanmsg(struct UserNode *user, struct ChanNode *chan, char *message) {
 352     char logline[MAXLEN];
 353     sprintf(logline, "<%s> %s", user->nick, message);
 354     struct ClientSocket *client;
 355     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 356         if(client->botid == BOTID) {
 357             struct NeonHelpNode *helpnode;
 358             if(client->flags & SOCKET_HAVE_HELPNODE) {
 359                 for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 360                     if(helpnode->logchan == chan && helpnode->status == 1) {
 361                         if(!helpnode->log) {
 362                             helpnode->log = calloc(LOGBUFFERLINES, sizeof(char*));
 363                             if(!helpnode->log) return;
 364                         }
 365                         int i;
 366                         for(i = 0; i < LOGBUFFERLINES; i++) {
 367                             if(!helpnode->log[i]) {
 368                                 helpnode->log[i] = strdup(logline);
 369                                 break;
 370                             }
 371                         }
 372                         if(i == LOGBUFFERLINES) {
 373                             //write buffer to database
 374                             char logbuff[MAXLEN * LOGBUFFERLINES];
 375                             int len = 0;
 376                             for(i = 0; i < LOGBUFFERLINES; i++) {
 377                                 len += sprintf(logbuff + len, "%s\n", helpnode->log[i]);
 378                                 free(helpnode->log[i]);
 379                                 helpnode->log[i] = NULL;
 380                             }
 381                             printf_long_mysql_query(1024 + len, "UPDATE `helpserv_requests` SET `log` = CONCAT(`log`, '%s') WHERE `id` = %d", escape_string(logbuff), helpnode->suppid);
 382                         }
 383                         break;
 384                     }
 385                 }
 386             }
 387         }
 388     }
 389 }
 390
 391 static void destroy_support_request(struct ClientSocket *client, struct NeonHelpNode *helpnode, int do_reply) {
 392     //write buffer to database
 393     char logbuff[MAXLEN * LOGBUFFERLINES];
 394     int len = 0;
 395     int i;
 396     if(helpnode->log) {
 397         for(i = 0; i < LOGBUFFERLINES; i++) {
 398             if(!helpnode->log[i]) break;
 399             len += sprintf(logbuff + len, "%s\n", helpnode->log[i]);
 400             free(helpnode->log[i]);
 401             helpnode->log[i] = NULL;
 402         }
 403         free(helpnode->log);
 404     } else
 405         logbuff[0] = '\0';
 406     printf_long_mysql_query(1024 + len, "UPDATE `helpserv_requests` SET `status`='2', `log` = CONCAT(`log`, '%s') WHERE `id` = %d", escape_string(logbuff), helpnode->suppid);
 407     if(do_reply) {
 408         reply(client, helpnode->user, "NH_DELETED", helpnode->suppid);
 409     }
 410     free(helpnode);
 411 }
 412
 413 static void neonhelp_event_kick(struct UserNode *user, struct ChanUser *target, char *reason) {
 414     struct ClientSocket *client;
 415     MYSQL_RES *res;
 416     MYSQL_ROW row;
 417     struct ChanNode *support, *public;
 418     int userHasRequest;
 419     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 420         if(client->botid == BOTID && isUserOnChan(client->user, target->chan)) {
 421             userHasRequest = 0;
 422             struct NeonHelpNode *helpnode, *prev_helpnode = NULL;
 423             if(client->flags & SOCKET_HAVE_HELPNODE) {
 424                 for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 425                     if(helpnode->user == target->user) {
 426                         userHasRequest = 1;
 427                         break;
 428                     } else
 429                         prev_helpnode = helpnode;
 430                 }
 431             }
 432             if(!userHasRequest) continue;
 433             printf_mysql_query("SELECT `helpserv_support`, `helpserv_public`, `helpserv_intern` FROM `helpserv_settings` WHERE `helpserv_botid` = '%d'", client->clientid);
 434             res = mysql_use();
 435             if (!(row = mysql_fetch_row(res))) continue;
 436             support = getChanByName(row[0]);
 437             public = (row[1] ? getChanByName(row[1]) : NULL);
 438             if(target->chan == support || !((support && isUserOnChan(target->user, support)) || (public && isUserOnChan(target->user, public)))) {
 439                 //free the user's support request
 440                 if(prev_helpnode)
 441                     prev_helpnode->next = helpnode->next;
 442                 else
 443                     client->botclass_helpnode = helpnode->next;
 444                 destroy_support_request(client, helpnode, 1);
 445             }
 446         }
 447     }
 448 }
 449
 450 static void neonhelp_event_part(struct ChanUser *target, char *reason) {
 451     struct ClientSocket *client;
 452     MYSQL_RES *res;
 453     MYSQL_ROW row;
 454     struct ChanNode *support, *public;
 455     int userHasRequest;
 456     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 457         if(client->botid == BOTID && isUserOnChan(client->user, target->chan)) {
 458             userHasRequest = 0;
 459             struct NeonHelpNode *helpnode, *prev_helpnode = NULL;
 460             if(client->flags & SOCKET_HAVE_HELPNODE) {
 461                 for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 462                     if(helpnode->user == target->user) {
 463                         userHasRequest = 1;
 464                         break;
 465                     } else
 466                         prev_helpnode = helpnode;
 467                 }
 468             }
 469             if(!userHasRequest) continue;
 470             printf_mysql_query("SELECT `helpserv_support`, `helpserv_public`, `helpserv_intern` FROM `helpserv_settings` WHERE `helpserv_botid` = '%d'", client->clientid);
 471             res = mysql_use();
 472             if (!(row = mysql_fetch_row(res))) continue;
 473             support = getChanByName(row[0]);
 474             public = (row[1] ? getChanByName(row[1]) : NULL);
 475             if(target->chan == support || !((support && isUserOnChan(target->user, support)) || (public && isUserOnChan(target->user, public)))) {
 476                 //free the user's support request
 477                 if(prev_helpnode)
 478                     prev_helpnode->next = helpnode->next;
 479                 else
 480                     client->botclass_helpnode = helpnode->next;
 481                 destroy_support_request(client, helpnode, 1);
 482             }
 483         }
 484     }
 485 }
 486
 487 static void neonhelp_event_quit(struct UserNode *target, char *reason) {
 488     struct ClientSocket *client;
 489     int userHasRequest;
 490     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 491         if(client->botid == BOTID) {
 492             userHasRequest = 0;
 493             struct NeonHelpNode *helpnode, *prev_helpnode = NULL;
 494             if(client->flags & SOCKET_HAVE_HELPNODE) {
 495                 for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 496                     if(helpnode->user == target) {
 497                         userHasRequest = 1;
 498                         break;
 499                     } else
 500                         prev_helpnode = helpnode;
 501                 }
 502             }
 503             if(!userHasRequest) continue;
 504             //free the user's support request
 505             if(prev_helpnode)
 506                 prev_helpnode->next = helpnode->next;
 507             else
 508                 client->botclass_helpnode = helpnode->next;
 509             destroy_support_request(client, helpnode, 0);
 510         }
 511     }
 512 }
 513
 514 void init_NeonHelp(int type) {
 515     set_bot_alias(BOTID, BOTALIAS);
 516     start_bots();
 517
 518     if(type == MODSTATE_REBIND) return;
 519
 520     //register events
 521     bind_bot_ready(neonhelp_bot_ready);
 522     bind_privmsg(neonhelp_event_privmsg);
 523     bind_chanmsg(neonhelp_event_chanmsg);
 524     bind_part(neonhelp_event_part);
 525     bind_kick(neonhelp_event_kick);
 526     bind_quit(neonhelp_event_quit);
 527
 528     set_trigger_callback(BOTID, neonhelp_trigger_callback);
 529
 530     register_default_language_table(msgtab);
 531 }
 532
 533 void loop_NeonHelp() {
 534
 535 }
 536
 537 void free_NeonHelp(int type) {
 538     unbind_allcmd(BOTID);
 539     if(type == MODSTATE_STARTSTOP) {
 540         //disconnect all our bots
 541         struct ClientSocket *client;
 542         for(client = getBots(0, NULL); client; client = getBots(0, client)) {
 543             if(client->botid == BOTID) {
 544                 unbind_botwise_allcmd(0, client->clientid);
 545                 close_socket(client);
 546                 break;
 547             }
 548         }
 549     }
 550 }
 551
 552 #undef BOTID
 553 #undef BOTALIAS