src/bot_NeonHelp.c

   1 /* bot_NeonHelp.c - NeonServ v5.3
   2  * Copyright (C) 2011-2012  Philipp Kreil (pk910)
   3  *
   4  * This program is free software: you can redistribute it and/or modify
   5  * it under the terms of the GNU General Public License as published by
   6  * the Free Software Foundation, either version 3 of the License, or
   7  * (at your option) any later version.
   8  *
   9  * This program is distributed in the hope that it will be useful,
  10  * but WITHOUT ANY WARRANTY; without even the implied warranty of
  11  * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
  12  * GNU General Public License for more details.
  13  *
  14  * You should have received a copy of the GNU General Public License
  15  * along with this program. If not, see <http://www.gnu.org/licenses/>.
  16  */
  17
  18 #include "bot_NeonHelp.h"
  19 #include "modcmd.h"
  20 #include "cmd_neonhelp.h"
  21 #include "lang.h"
  22 #include "mysqlConn.h"
  23 #include "ClientSocket.h"
  24 #include "UserNode.h"
  25 #include "ChanNode.h"
  26 #include "ChanUser.h"
  27 #include "IRCEvents.h"
  28 #include "IRCParser.h"
  29 #include "bots.h"
  30 #include "DBHelper.h"
  31 #include "WHOHandler.h"
  32
  33 #define BOTID 4
  34 #define BOTALIAS "NeonHelp"
  35
  36 static const struct default_language_entry msgtab[] = {
  37     {"NH_NOT_ON_CHAN_1", "You cannot open this request as you are not in %s."}, /* {ARGS: "#test"} */
  38     {"NH_NOT_ON_CHAN_2", "You cannot open this request as you are not in %s or %s."}, /* {ARGS: "test", "#test-support"} */
  39     {"NH_REQUEST_RECORDED", "Your message has been recorded and assigned request ID#%d A helper should contact you shortly."}, /* {ARGS: 5} */
  40     {"NH_REQUEST_OTHERS_0", "There are no other unhandled requests."},
  41     {"NH_REQUEST_OTHERS_1", "There is 1 other unhandled request."},
  42     {"NH_REQUEST_OTHERS_2", "There are %d other unhandled requests."}, /* {ARGS: 1337} */
  43     {"NH_REQUEST_FOOTER_1", "Everything you tell me until you are helped (or you leave %1$s) will be recorded. If you part %1$s, your request will be lost."}, /* {ARGS: "#test"} */
  44     {"NH_REQUEST_FOOTER_2", "Everything you tell me until you are helped (or you leave %1$s or %2$s) will be recorded. If you part %1$s or %2$s, your request will be lost."}, /* {ARGS: "#test", "#test-support"} */
  45     {"NH_NEW_REQUEST", "New request #%d by %s: %s"}, /* {ARGS: 5, "pk910", "Help, I've fallen and I can't get up!"} */
  46     {"NH_NEXT_NONE", "No more requests."},
  47     {"NH_NEXT_NOT_FOUND", "No request found."},
  48     {"NH_NEXT_HEADER", "$bNext request: #%d %s$b"}, /* {ARGS: 5, "pk910"} */
  49     {"NH_NEXT_HELPER", "Your helper for request ID#%d is %s (Current nick: %s)."}, /* {ARGS: 5, "pk910", "Skynet"} */
  50     {"NH_NEXT_JOIN", "Please /join %s now."}, /* {ARGS: "#test-support"} */
  51     {"NH_DELETED", "Your request ID#%d has been deleted."}, /* {ARGS: 5} */
  52     {"NH_DELETED_STAFF", "Request deleted: #%d (%s)"}, /* {ARGS: 5, "pk910"} */
  53     {"NH_REMIND_OPEN_REQUESTS_1", "There is %d unhandled request!"}, /* {ARGS: 1} */
  54     {"NH_REMIND_OPEN_REQUESTS_2", "There are %d unhandled requests!"}, /* {ARGS: 4} */
  55     {"NH_REQUESTS_HEADER_ID", "ID"},
  56     {"NH_REQUESTS_HEADER_STATUS", "State"},
  57     {"NH_REQUESTS_HEADER_NICK", "Nick"},
  58     {"NH_REQUESTS_HEADER_TIME", "Time"},
  59     {"NH_REQUESTS_HEADER_REQUEST", "Question"},
  60     {"NH_REQUESTS_STATE_ACTIVE", "active"},
  61     {"NH_REQUESTS_STATE_PENDING", "pending"},
  62     {"NH_REQUESTS_STATE_ERROR", "ERROR"},
  63     {NULL, NULL}
  64 };
  65
  66 static void neonhelp_bot_ready(struct ClientSocket *client) {
  67     MYSQL_RES *res;
  68     MYSQL_ROW row;
  69
  70     printf_mysql_query("SELECT `automodes` FROM `bots` WHERE `id` = '%d'", client->clientid);
  71     res = mysql_use();
  72     if ((row = mysql_fetch_row(res)) != NULL) {
  73         putsock(client, "MODE %s +%s", client->user->nick, row[0]);
  74     }
  75
  76     printf_mysql_query("SELECT `channel_name`, `channel_key` FROM `bot_channels` LEFT JOIN `channels` ON `chanid` = `channel_id` WHERE `botid` = '%d' AND `suspended` = '0'", client->clientid);
  77     res = mysql_use();
  78
  79     while ((row = mysql_fetch_row(res)) != NULL) {
  80         putsock(client, "JOIN %s %s", row[0], row[1]);
  81     }
  82 }
  83
  84 static void neonhelp_trigger_callback(int clientid, struct ChanNode *chan, char *trigger) {
  85     MYSQL_RES *res;
  86     MYSQL_ROW row;
  87     loadChannelSettings(chan);
  88     if(!(chan->flags & CHANFLAG_CHAN_REGISTERED)) {
  89         strcpy(trigger, "!");
  90         return;
  91     }
  92     printf_mysql_query("SELECT `trigger`, `defaulttrigger` FROM `bot_channels` LEFT JOIN `bots` ON `botid` = `bots`.`id` WHERE `chanid` = '%d' AND `botclass` = '%d'", chan->channel_id, BOTID);
  93     res = mysql_use();
  94     row = mysql_fetch_row(res);
  95     if(row[0] && *row[0])
  96         strcpy(trigger, row[0]);
  97     else
  98         strcpy(trigger, ((row[1] && *row[1]) ? row[1] : "!"));
  99 }
 100
 101 static void start_bots() {
 102     struct ClientSocket *client;
 103     MYSQL_RES *res, *res2;
 104     MYSQL_ROW row;
 105
 106     printf_mysql_query("SELECT `nick`, `ident`, `realname`, `server`, `port`, `pass`, `textbot`, `id`, `queue`, `ssl`, `bind` FROM `bots` WHERE `botclass` = '%d' AND `active` = '1'", BOTID);
 107     res = mysql_use();
 108
 109     while ((row = mysql_fetch_row(res)) != NULL) {
 110         client = create_socket(row[3], atoi(row[4]), row[10], row[5], row[0], row[1], row[2]);
 111         client->flags |= (strcmp(row[6], "0") ? SOCKET_FLAG_PREFERRED : 0);
 112         client->flags |= (strcmp(row[8], "0") ? SOCKET_FLAG_USE_QUEUE : 0);
 113         client->flags |= (strcmp(row[9], "0") ? SOCKET_FLAG_SSL : 0);
 114         client->flags |= SOCKET_FLAG_SILENT;
 115         client->botid = BOTID;
 116         client->clientid = atoi(row[7]);
 117         connect_socket(client);
 118         //close old, still opened requests
 119         printf_mysql_query("UPDATE `helpserv_requests` SET `status` = '2' WHERE `botid` = '%d'", client->clientid);
 120     }
 121
 122     printf_mysql_query("SELECT `command`, `function`, `parameters`, `global_access`, `chan_access`, `flags` FROM `bot_binds` WHERE `botclass` = '%d'", BOTID);
 123     res2 = mysql_use();
 124     while ((row = mysql_fetch_row(res2)) != NULL) {
 125         if(bind_cmd_to_command(BOTID, row[0], row[1])) {
 126             if(row[2] && strcmp(row[2], "")) {
 127                 bind_set_parameters(BOTID, row[0], row[2]);
 128             }
 129             if(row[3]) {
 130                 bind_set_global_access(BOTID, row[0], atoi(row[3]));
 131             }
 132             if(row[4]) {
 133                 bind_set_channel_access(BOTID, row[0], row[4]);
 134             }
 135             if(strcmp(row[5], "0"))
 136                 bind_set_bind_flags(BOTID, row[0], atoi(row[5]));
 137         }
 138     }
 139     bind_unbound_required_functions(BOTID);
 140 }
 141
 142 static void neonhelp_event_privmsg_async(struct ClientSocket *client, struct UserNode *user, struct UserNode *target, char *message);
 143 static USERAUTH_CALLBACK(neonhelp_event_privmsg_nick_lookup);
 144 struct neonhelp_event_privmsg_cache {
 145     struct ClientSocket *client;
 146     struct UserNode *user, *target;
 147     char *message;
 148 };
 149
 150 static void neonhelp_event_privmsg(struct UserNode *user, struct UserNode *target, char *message) {
 151     struct ClientSocket *client;
 152     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 153         if(client->user == target) {
 154             if(client->botid != BOTID) return;
 155             break;
 156         }
 157     }
 158     if(!client) return; //we got the message but we have no client that could receive it???
 159     if(user->flags & USERFLAG_ISAUTHED) {
 160         neonhelp_event_privmsg_async(client, user, target, message);
 161     } else {
 162         struct neonhelp_event_privmsg_cache *cache = malloc(sizeof(*cache));
 163         if(!cache) return;
 164         cache->client = client;
 165         cache->user = user;
 166         cache->target = target;
 167         cache->message = strdup(message);
 168         get_userauth(user, neonhelp_event_privmsg_nick_lookup, cache);
 169     }
 170 }
 171
 172 static USERAUTH_CALLBACK(neonhelp_event_privmsg_nick_lookup) {
 173     struct neonhelp_event_privmsg_cache *cache = data;
 174     neonhelp_event_privmsg_async(cache->client, cache->user, cache->target, cache->message);
 175     free(cache->message);
 176     free(cache);
 177 }
 178
 179 static TIMEQ_CALLBACK(neonhelp_remind_open_requests);
 180
 181 static void neonhelp_event_privmsg_async(struct ClientSocket *client, struct UserNode *user, struct UserNode *target, char *message) {
 182     MYSQL_RES *res;
 183     MYSQL_ROW row, row2;
 184     printf_mysql_query("SELECT `helpserv_support`, `helpserv_public`, `helpserv_intern`, `helpserv_intern_announce` FROM `helpserv_settings` WHERE `helpserv_botid` = '%d'", client->clientid);
 185     res = mysql_use();
 186     if (!(row = mysql_fetch_row(res))) return;
 187     //check if the user is a supporter (access in the support channel)
 188     if((user->flags & USERFLAG_ISAUTHED)) {
 189         int caccess = 0;
 190         int userid;
 191         if(user->flags & USERFLAG_HAS_USERID)
 192             userid = user->user_id;
 193         else {
 194             printf_mysql_query("SELECT `user_id` FROM `users` WHERE `user_user` = '%s'", escape_string(user->auth));
 195             res = mysql_use();
 196             if ((row2 = mysql_fetch_row(res)) != NULL) {
 197                 userid = atoi(row2[0]);
 198                 user->user_id = userid;
 199                 user->flags |= USERFLAG_HAS_USERID;
 200             } else
 201                 userid = 0;
 202         }
 203         printf_mysql_query("SELECT `chanuser_access`, `chanuser_flags` FROM `chanusers` LEFT JOIN `channels` ON `chanuser_cid` = `channel_id` WHERE `chanuser_uid` = '%d' AND `channel_name` = '%s'", userid, escape_string(row[0]));
 204         res = mysql_use();
 205         if ((row2 = mysql_fetch_row(res)) != NULL) {
 206             int cflags = atoi(row2[1]);
 207             if(!(cflags & DB_CHANUSER_SUSPENDED))
 208                 caccess = atoi(row2[0]);
 209         }
 210         if(caccess) return; //ignore messages from supporters
 211     }
 212     //check if the user is in one of the bot's channels
 213     struct ChanUser *chanuser;
 214     struct ChanNode *chan;
 215     for(chanuser = getUserChannels(target, NULL); chanuser; chanuser = getUserChannels(target, chanuser)) {
 216         chan = chanuser->chan;
 217         if((!stricmp(chan->name, row[0]) || (row[1] && !stricmp(chan->name, row[1]))) && isUserOnChan(user, chan))
 218             break;
 219     }
 220     if(!chanuser) {
 221         if(row[1])
 222             reply(client, user, "NH_NOT_ON_CHAN_2", row[0], row[1]);
 223         else
 224             reply(client, user, "NH_NOT_ON_CHAN_1", row[0]);
 225         return;
 226     }
 227     //check if there is already a support request
 228     int others = 0;
 229     if(client->flags & SOCKET_HAVE_HELPNODE) {
 230         struct NeonHelpNode *helpnode;
 231         for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 232             if(helpnode->user == user) {
 233                 //simply append the message to the database
 234                 printf_mysql_query("SELECT `text` FROM `helpserv_requests` WHERE `id` = %d", helpnode->suppid);
 235                 res = mysql_use();
 236                 if ((row2 = mysql_fetch_row(res)) != NULL) {
 237                     char *old_msg = escape_string(row2[0]);
 238                     char *new_msg = escape_string(message);
 239                     printf_long_mysql_query(1024 + strlen(old_msg) + strlen(new_msg), "UPDATE `helpserv_requests` SET `text` = '%s\n%s' WHERE `id` = %d", old_msg, new_msg, helpnode->suppid);
 240                 }
 241                 return;
 242             }
 243             others++;
 244         }
 245     }
 246     //add new request
 247     struct NeonHelpNode *helpnode = malloc(sizeof(*helpnode));
 248     if(!helpnode) return;
 249     helpnode->user = user;
 250     helpnode->logchan = getChanByName(row[0]);
 251     helpnode->status = 0;
 252     helpnode->announce = (row[2] && strcmp(row[3], "0") ? 1 : 0);
 253     if(helpnode->announce) {
 254         char nameBuf[30];
 255         sprintf(nameBuf, "neonhelp_%d", client->clientid);
 256         if(!timeq_name_exists(nameBuf)) {
 257             int *cidptr = malloc(sizeof(int));
 258             *cidptr = client->clientid;
 259             timeq_add_name(nameBuf, 300, neonhelp_remind_open_requests, cidptr);
 260         }
 261     }
 262     printf_mysql_query("INSERT INTO `helpserv_requests` (`botid`, `host`, `hand`, `nick`, `status`, `supporter`, `time`, `text`) VALUES ('%d', '%s@%s', '%s', '%s', '0', '-1', UNIX_TIMESTAMP(), '%s')", client->clientid, escape_string(user->ident), escape_string(user->host), ((user->flags & USERFLAG_ISAUTHED) ? escape_string(user->auth) : "*"), escape_string(user->nick), escape_string(message));
 263     helpnode->suppid = (int) mysql_insert_id(mysql_conn);
 264     helpnode->log = NULL;
 265     helpnode->next = ((client->flags & SOCKET_HAVE_HELPNODE) ? client->botclass_helpnode : NULL);
 266     client->botclass_helpnode = helpnode;
 267     client->flags |= SOCKET_HAVE_HELPNODE;
 268     //build the user reply...
 269     char user_reply[MAXLEN];
 270     int user_reply_pos = 0;
 271     char reply_buff[MAXLEN];
 272     //1st part: NH_REQUEST_RECORDED
 273     strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, "NH_REQUEST_RECORDED", helpnode->suppid));
 274     user_reply_pos += strlen(reply_buff);
 275     //2nd part: NH_REQUEST_OTHERS_0 / NH_REQUEST_OTHERS_1 / NH_REQUEST_OTHERS_2
 276     user_reply[user_reply_pos++] = ' ';
 277     if(others <= 1)
 278         strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, (others ? "NH_REQUEST_OTHERS_1" : "NH_REQUEST_OTHERS_0")));
 279     else
 280         strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, "NH_REQUEST_OTHERS_2", others));
 281     user_reply_pos += strlen(reply_buff);
 282     //3th part: NH_REQUEST_FOOTER_1 / NH_REQUEST_FOOTER_2
 283     user_reply[user_reply_pos++] = ' ';
 284     if(row[1])
 285         strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, "NH_REQUEST_FOOTER_2", row[0], row[1]));
 286     else
 287         strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, "NH_REQUEST_FOOTER_1", row[0]));
 288     user_reply_pos += strlen(reply_buff);
 289     reply(client, user, "%s", user_reply);
 290     //sent a message to the internal channel / onotice to supp channel
 291     build_language_string(user, reply_buff, "NH_NEW_REQUEST", helpnode->suppid, user->nick, message);
 292     if(row[2]) {
 293         putsock(client, "PRIVMSG %s :%s", row[2], reply_buff);
 294     } else {
 295         putsock(client, "NOTICE @%s :%s", row[0], reply_buff);
 296     }
 297 }
 298
 299 static TIMEQ_CALLBACK(neonhelp_remind_open_requests) {
 300     int clientid = *((int*)data);
 301     MYSQL_RES *res;
 302     MYSQL_ROW row;
 303     printf_mysql_query("SELECT `helpserv_support`, `helpserv_public`, `helpserv_intern`, `helpserv_intern_announce` FROM `helpserv_settings` WHERE `helpserv_botid` = '%d'", clientid);
 304     res = mysql_use();
 305     if (!(row = mysql_fetch_row(res)) || !row[2]) {
 306         free(data);
 307         return;
 308     }
 309     struct ClientSocket *client;
 310     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 311         if(client->clientid == clientid)
 312             break;
 313     }
 314     if(!client) {
 315         free(data);
 316         return;
 317     }
 318     //count open requests
 319     int requests = 0;
 320     struct NeonHelpNode *helpnode;
 321     if(client->flags & SOCKET_HAVE_HELPNODE) {
 322         for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 323             if(helpnode->status == 0) {
 324                 requests++;
 325             }
 326         }
 327     }
 328     if(requests) {
 329         char nameBuf[30];
 330         sprintf(nameBuf, "neonhelp_%d", client->clientid);
 331         if(!timeq_name_exists(nameBuf)) {
 332             timeq_add_name(nameBuf, 300, neonhelp_remind_open_requests, data);
 333         }
 334         char replybuf[MAXLEN];
 335         build_language_string(NULL, replybuf, (requests == 1 ? "NH_REMIND_OPEN_REQUESTS_1" : "NH_REMIND_OPEN_REQUESTS_2"), requests);
 336         putsock(client, "PRIVMSG %s :%s", row[2], replybuf);
 337     } else
 338         free(data);
 339 }
 340
 341 static void neonhelp_event_chanmsg(struct UserNode *user, struct ChanNode *chan, char *message) {
 342     char logline[MAXLEN];
 343     sprintf(logline, "<%s> %s", user->nick, message);
 344     struct ClientSocket *client;
 345     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 346         if(client->botid == BOTID) {
 347             struct NeonHelpNode *helpnode;
 348             if(client->flags & SOCKET_HAVE_HELPNODE) {
 349                 for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 350                     if(helpnode->logchan == chan && helpnode->status == 1) {
 351                         if(!helpnode->log) {
 352                             helpnode->log = calloc(LOGBUFFERLINES, sizeof(char*));
 353                             if(!helpnode->log) return;
 354                         }
 355                         int i;
 356                         for(i = 0; i < LOGBUFFERLINES; i++) {
 357                             if(!helpnode->log[i]) {
 358                                 helpnode->log[i] = strdup(logline);
 359                                 break;
 360                             }
 361                         }
 362                         if(i == LOGBUFFERLINES) {
 363                             //write buffer to database
 364                             char logbuff[MAXLEN * LOGBUFFERLINES];
 365                             int len = 0;
 366                             for(i = 0; i < LOGBUFFERLINES; i++) {
 367                                 len += sprintf(logbuff + len, "%s\n", helpnode->log[i]);
 368                                 free(helpnode->log[i]);
 369                                 helpnode->log[i] = NULL;
 370                             }
 371                             printf_long_mysql_query(1024 + len, "UPDATE `helpserv_requests` SET `log` = CONCAT(`log`, '%s') WHERE `id` = %d", escape_string(logbuff), helpnode->suppid);
 372                         }
 373                         break;
 374                     }
 375                 }
 376             }
 377         }
 378     }
 379 }
 380
 381 static void destroy_support_request(struct ClientSocket *client, struct NeonHelpNode *helpnode, int do_reply) {
 382     //write buffer to database
 383     char logbuff[MAXLEN * LOGBUFFERLINES];
 384     int len = 0;
 385     int i;
 386     if(helpnode->log) {
 387         for(i = 0; i < LOGBUFFERLINES; i++) {
 388             if(!helpnode->log[i]) break;
 389             len += sprintf(logbuff + len, "%s\n", helpnode->log[i]);
 390             free(helpnode->log[i]);
 391             helpnode->log[i] = NULL;
 392         }
 393         free(helpnode->log);
 394     }
 395     printf_long_mysql_query(1024 + len, "UPDATE `helpserv_requests` SET `status`='2', `log` = CONCAT(`log`, '%s') WHERE `id` = %d", escape_string(logbuff), helpnode->suppid);
 396     if(do_reply) {
 397         reply(client, helpnode->user, "NH_DELETED", helpnode->suppid);
 398     }
 399     free(helpnode);
 400 }
 401
 402 static void neonhelp_event_kick(struct UserNode *user, struct ChanUser *target, char *reason) {
 403     struct ClientSocket *client;
 404     MYSQL_RES *res;
 405     MYSQL_ROW row;
 406     struct ChanNode *support, *public;
 407     int userHasRequest;
 408     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 409         if(client->botid == BOTID && isUserOnChan(client->user, target->chan)) {
 410             userHasRequest = 0;
 411             struct NeonHelpNode *helpnode, *prev_helpnode = NULL;
 412             if(client->flags & SOCKET_HAVE_HELPNODE) {
 413                 for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 414                     if(helpnode->user == target->user) {
 415                         userHasRequest = 1;
 416                         break;
 417                     } else
 418                         prev_helpnode = helpnode;
 419                 }
 420             }
 421             if(!userHasRequest) continue;
 422             printf_mysql_query("SELECT `helpserv_support`, `helpserv_public`, `helpserv_intern` FROM `helpserv_settings` WHERE `helpserv_botid` = '%d'", client->clientid);
 423             res = mysql_use();
 424             if (!(row = mysql_fetch_row(res))) continue;
 425             support = getChanByName(row[0]);
 426             public = (row[1] ? getChanByName(row[1]) : NULL);
 427             if(target->chan == support || !((support && isUserOnChan(target->user, support)) || (public && isUserOnChan(target->user, public)))) {
 428                 //free the user's support request
 429                 if(prev_helpnode)
 430                     prev_helpnode->next = helpnode->next;
 431                 else
 432                     client->botclass_helpnode = helpnode->next;
 433                 destroy_support_request(client, helpnode, 1);
 434             }
 435         }
 436     }
 437 }
 438
 439 static void neonhelp_event_part(struct ChanUser *target, char *reason) {
 440     struct ClientSocket *client;
 441     MYSQL_RES *res;
 442     MYSQL_ROW row;
 443     struct ChanNode *support, *public;
 444     int userHasRequest;
 445     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 446         if(client->botid == BOTID && isUserOnChan(client->user, target->chan)) {
 447             userHasRequest = 0;
 448             struct NeonHelpNode *helpnode, *prev_helpnode = NULL;
 449             if(client->flags & SOCKET_HAVE_HELPNODE) {
 450                 for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 451                     if(helpnode->user == target->user) {
 452                         userHasRequest = 1;
 453                         break;
 454                     } else
 455                         prev_helpnode = helpnode;
 456                 }
 457             }
 458             if(!userHasRequest) continue;
 459             printf_mysql_query("SELECT `helpserv_support`, `helpserv_public`, `helpserv_intern` FROM `helpserv_settings` WHERE `helpserv_botid` = '%d'", client->clientid);
 460             res = mysql_use();
 461             if (!(row = mysql_fetch_row(res))) continue;
 462             support = getChanByName(row[0]);
 463             public = (row[1] ? getChanByName(row[1]) : NULL);
 464             if(target->chan == support || !((support && isUserOnChan(target->user, support)) || (public && isUserOnChan(target->user, public)))) {
 465                 //free the user's support request
 466                 if(prev_helpnode)
 467                     prev_helpnode->next = helpnode->next;
 468                 else
 469                     client->botclass_helpnode = helpnode->next;
 470                 destroy_support_request(client, helpnode, 1);
 471             }
 472         }
 473     }
 474 }
 475
 476 static void neonhelp_event_quit(struct UserNode *target, char *reason) {
 477     struct ClientSocket *client;
 478     int userHasRequest;
 479     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 480         if(client->botid == BOTID) {
 481             userHasRequest = 0;
 482             struct NeonHelpNode *helpnode, *prev_helpnode = NULL;
 483             if(client->flags & SOCKET_HAVE_HELPNODE) {
 484                 for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 485                     if(helpnode->user == target) {
 486                         userHasRequest = 1;
 487                         break;
 488                     } else
 489                         prev_helpnode = helpnode;
 490                 }
 491             }
 492             if(!userHasRequest) continue;
 493             //free the user's support request
 494             if(prev_helpnode)
 495                 prev_helpnode->next = helpnode->next;
 496             else
 497                 client->botclass_helpnode = helpnode->next;
 498             destroy_support_request(client, helpnode, 0);
 499         }
 500     }
 501 }
 502
 503 void init_NeonHelp() {
 504
 505     set_bot_alias(BOTID, BOTALIAS);
 506     start_bots();
 507
 508     //register events
 509     bind_bot_ready(neonhelp_bot_ready);
 510     bind_privmsg(neonhelp_event_privmsg);
 511     bind_chanmsg(neonhelp_event_chanmsg);
 512     bind_part(neonhelp_event_part);
 513     bind_kick(neonhelp_event_kick);
 514     bind_quit(neonhelp_event_quit);
 515
 516     set_trigger_callback(BOTID, neonhelp_trigger_callback);
 517
 518     register_default_language_table(msgtab);
 519 }
 520
 521 void loop_NeonHelp() {
 522
 523 }
 524
 525 void free_NeonHelp() {
 526
 527 }
 528
 529 #undef BOTID
 530 #undef BOTALIAS