{ "HSMSG_EXPIRATION_DONE", "%d eligible HelpServ bots have retired." },
{ "HSMSG_BAD_WEEKDAY", "I do not know which day of the week $b%s$b is." },
{ "HSMSG_WEEK_STARTS", "$b%s$b's weeks start on $b%s$b." },
+ { "HSMSG_MODSTATS_BAD_FIELD", "The specified field does not exist." },
+ { "HSMSG_MODSTATS_BAD_WEEK", "The specified week is invalid." },
+ { "HSMSG_MODSTATS_NEGATIVE", "This modification would result in a negative value." },
+ { "HSMSG_MODSTATS_SUCCESS", "$b%s$b's stats have been modified successfully." },
/* Registration */
{ "HSMSG_ILLEGAL_NICK", "$b%s$b is an illegal nick; cannot use it." },
{ "HSMSG_REQ_PERSIST_PART", "Everything you tell me until you are helped (or you leave %s) will be recorded. If you part %s, your request will be lost." },
{ "HSMSG_REQ_PERSIST_HANDLE", "Everything you tell me until you are helped will be recorded." },
{ "HSMSG_REQ_MAXLEN", "Sorry, but your request has reached the maximum number of lines. Please wait to be assigned to a helper and continue explaining your request to them." },
+ { "HSMSQ_REQ_TEXT_ADDED", "Message from $b%s:$b %s" },
{ "HSMSG_REQ_FOUND_ANOTHER", "Request ID#%lu has been closed. $S detected that you also have request ID#%lu open. If you send $S a message, it will be associated with that request." },
/* Messages that are inserted into request text */
{ "HSMSG_PAGE_HELPER_GONE_2", "Request ID#%lu from $b%s$b (Not authed) $bhas been unassigned$b, as its helper, %s has %s." },
{ "HSMSG_PAGE_HELPER_GONE_3", "Request ID#%lu from an offline user (Account %s) $bhas been unassigned$b, as its helper, %s has %s." },
{ "HSMSG_PAGE_HELPER_GONE_4", "Request ID#%lu from an offline user (No account) $bhas been unassigned$b, as its helper, %s has %s." },
- { "HSMSG_PAGE_WHINE_HEADER", "$b%u unhandled request(s)$b waiting at least $b%s$b (%u total)" },
+ { "HSMSG_PAGE_WHINE_HEADER", "$b%u unhandled request(s)$b waiting at least $b%s$b (%u unhandled, %u total)" },
{ "HSMSG_PAGE_IDLE_HEADER", "$b%u users$b in %s $bidle at least %s$b:" },
{ "HSMSG_PAGE_EMPTYALERT", "$b%s has no helpers present (%u unhandled request(s))$b" },
{ "HSMSG_PAGE_ONLYTRIALALERT", "$b%s has no full helpers present (%d trial(s) present; %u unhandled request(s))$b" },
const char *reqlogfile;
unsigned long db_backup_frequency;
unsigned int expire_age;
+ unsigned long modstats_level;
char user_escape;
} helpserv_conf;
enum notification_type notify;
/* This is a default; it can be changed on a per-request basis */
- enum persistence_type persist_types[PERSIST_T_COUNT];
+ enum persistence_length persist_lengths[PERSIST_T_COUNT];
dict_t users; /* indexed by handle */
/* For messages going to helpers */
# define helpserv_notice(target, ARGS...) send_message((target), (from_opserv ? opserv : hs->helpserv), ARGS)
# define helpserv_notify(helper, ARGS...) do { struct userNode *_target; for (_target = (helper)->handle->users; _target; _target = _target->next_authed) { \
- send_message(_target, (helper)->hs->helpserv, ARGS); \
+ if(!_target->next_authed || GetUserMode(helper->hs->helpchan, _target)) {\
+ send_message(_target, (helper)->hs->helpserv, ARGS); \
+ break; \
+ } \
} } while (0)
# define helpserv_page(TYPE, ARGS...) do { \
int msg_type=0; struct chanNode *target=helpserv_get_page_type(hs, (TYPE), &msg_type); \
/* For messages going to helpers */
# define helpserv_notice(target, ...) send_message((target), (from_opserv ? opserv : hs->helpserv), __VA_ARGS__)
# define helpserv_notify(helper, ...) do { struct userNode *_target; for (_target = (helper)->handle->users; _target; _target = _target->next_authed) { \
- send_message(_target, (helper)->hs->helpserv, __VA_ARGS__); \
+ if(!_target->next_authed || GetUserMode(helper->hs->helpchan, _target)) {\
+ send_message(_target, (helper)->hs->helpserv, __VA_ARGS__); \
+ break; \
+ } \
} } while (0)
# define helpserv_page(TYPE, ...) do { \
int msg_type=0; struct chanNode *target=helpserv_get_page_type(hs, (TYPE), &msg_type); \
assert(req != NULL);
assert(reason != NULL);
- if (!(ctx = saxdb_open_context(reqlog_f)))
+ if (!reqlog_f || !(ctx = saxdb_open_context(reqlog_f)))
return;
sprintf(key, "%s-%lu-%lu", req->hs->helpserv->nick, (unsigned long)req->opened, req->id);
if ((res = setjmp(*saxdb_jmp_buf(ctx))) != 0) {
saxdb_write_string(ctx, KEY_REQUEST_CLOSEREASON, reason);
saxdb_write_string_list(ctx, KEY_REQUEST_TEXT, req->text);
saxdb_end_record(ctx);
- saxdb_close_context(ctx);
- fflush(reqlog_f);
+ saxdb_close_context(ctx, 0);
}
}
static struct helpserv_request * create_request(struct userNode *user, struct helpserv_bot *hs, int from_join) {
struct helpserv_request *req = calloc(1, sizeof(struct helpserv_request));
- char lbuf[3][MAX_LINE_SIZE], unh[INTERVALLEN];
+ char lbuf[3][MAX_LINE_SIZE], req_id[INTERVALLEN];
struct helpserv_reqlist *reqlist, *hand_reqlist;
const unsigned int from_opserv = 0;
const char *fmt;
assert(req);
req->id = ++hs->last_requestid;
- sprintf(unh, "%lu", req->id);
- dict_insert(hs->requests, strdup(unh), req);
+ sprintf(req_id, "%lu", req->id);
+ dict_insert(hs->requests, strdup(req_id), req);
if (hs->id_wrap) {
unsigned long i;
sprintf(lbuf[0], fmt, req->id);
}
if (req != hs->unhandled) {
- intervalString(unh, now - hs->unhandled->opened, user->handle_info);
+ intervalString(req_id, now - hs->unhandled->opened, user->handle_info);
fmt = user_find_message(user, "HSMSG_REQ_UNHANDLED_TIME");
- sprintf(lbuf[1], fmt, unh);
+ sprintf(lbuf[1], fmt, req_id);
} else {
fmt = user_find_message(user, "HSMSG_REQ_NO_UNHANDLED");
- sprintf(lbuf[1], fmt);
+ sprintf(lbuf[1], "%s", fmt);
}
- switch (hs->persist_types[PERSIST_T_REQUEST]) {
+ switch (hs->persist_lengths[PERSIST_T_REQUEST]) {
case PERSIST_PART:
fmt = user_find_message(user, "HSMSG_REQ_PERSIST_PART");
sprintf(lbuf[2], fmt, hs->helpchan->name, hs->helpchan->name);
break;
case PERSIST_QUIT:
fmt = user_find_message(user, "HSMSG_REQ_PERSIST_QUIT");
- sprintf(lbuf[2], fmt);
+ sprintf(lbuf[2], "%s", fmt);
break;
default:
log_module(HS_LOG, LOG_ERROR, "%s has an invalid req_persist.", hs->helpserv->nick);
case PERSIST_CLOSE:
if (user->handle_info) {
fmt = user_find_message(user, "HSMSG_REQ_PERSIST_HANDLE");
- sprintf(lbuf[2], fmt);
} else {
fmt = user_find_message(user, "HSMSG_REQ_PERSIST_QUIT");
- sprintf(lbuf[2], fmt);
}
+ sprintf(lbuf[2], "%s", fmt);
break;
}
helpserv_message(hs, user, MSGTYPE_REQ_OPENED);
helpserv_msguser(user, "HSMSG_USERCMD_NO_REQUEST");
return;
}
- if ((hs->persist_types[PERSIST_T_REQUEST] == PERSIST_PART) && !GetUserMode(hs->helpchan, user)) {
+ if ((hs->persist_lengths[PERSIST_T_REQUEST] == PERSIST_PART) && !GetUserMode(hs->helpchan, user)) {
helpserv_msguser(user, "HSMSG_REQ_YOU_NOT_IN_HELPCHAN_OPEN", hs->helpchan->name);
return;
}
}
req->updated = now;
- if (!hs->req_maxlen || req->text->used < hs->req_maxlen)
+ if (!hs->req_maxlen || req->text->used < hs->req_maxlen) {
+ struct userNode *likely_helper;
+
string_list_append(req->text, strdup(text));
- else
+ /* Find somebody likely to be the helper */
+ if (!req->helper)
+ likely_helper = NULL;
+ else if ((likely_helper = req->helper->handle->users) && !likely_helper->next_authed) {
+ /* only one user it could be :> */
+ } else for (likely_helper = req->helper->handle->users; likely_helper; likely_helper = likely_helper->next_authed)
+ if (GetUserMode(hs->helpchan, likely_helper))
+ break;
+
+ if(likely_helper)
+ send_target_message(1, likely_helper->nick, hs->helpserv, "HSMSQ_REQ_TEXT_ADDED", user->nick, text);
+
+ } else
helpserv_msguser(user, "HSMSG_REQ_MAXLEN");
}
}
static int cmd_add_user(struct helpserv_bot *hs, int from_opserv, struct userNode *user, enum helpserv_level level, int argc, char *argv[]) {
- struct helpserv_user *actor, *new_user;
+ struct helpserv_user *actor;
struct handle_info *handle;
REQUIRE_PARMS(2);
return 0;
}
- new_user = helpserv_add_user(hs, handle, level);
+ helpserv_add_user(hs, handle, level);
helpserv_notice(user, "HSMSG_ADDED_USER", helpserv_level2str(level), handle->handle);
return 1;
struct helpserv_request *req = data;
/* Logging */
- if (shutting_down && (req->hs->persist_types[PERSIST_T_REQUEST] != PERSIST_CLOSE || !req->handle)) {
+ if (shutting_down && (req->hs->persist_lengths[PERSIST_T_REQUEST] != PERSIST_CLOSE || !req->handle)) {
helpserv_log_request(req, "srvx shutdown");
}
if (!user->handle_info)
return 0;
- if ((hs->persist_types[PERSIST_T_HELPER] == PERSIST_PART) && !GetUserMode(hs->helpchan, user)) {
+ if ((hs->persist_lengths[PERSIST_T_HELPER] == PERSIST_PART) && !GetUserMode(hs->helpchan, user)) {
struct helpserv_user *hsuser_actor = GetHSUser(hs, actor->handle_info);
if (hsuser_actor->level < HlManager) {
helpserv_notice(user, "HSMSG_REQ_YOU_NOT_IN_HELPCHAN", hs->helpchan->name);
return 0;
}
- if ((hs->persist_types[PERSIST_T_HELPER] == PERSIST_PART) && !GetUserMode(hs->helpchan, user) && (hs_user->level < HlManager)) {
+ if ((hs->persist_lengths[PERSIST_T_HELPER] == PERSIST_PART) && !GetUserMode(hs->helpchan, user) && (hs_user->level < HlManager)) {
helpserv_notice(user, "HSMSG_REQ_HIM_NOT_IN_HELPCHAN", targetuser->nick, hs->helpchan->name);
return 0;
}
tbl.contents[i][3] = strdup(unh_time);
}
- helpserv_page(PGSRC_ALERT, "HSMSG_PAGE_WHINE_HEADER", reqlist.used, strwhinedelay, queuesize);
+ helpserv_page(PGSRC_ALERT, "HSMSG_PAGE_WHINE_HEADER", reqlist.used, strwhinedelay, queuesize, dict_size(hs->requests));
table_send(hs->helpserv, hs->page_targets[PGSRC_ALERT]->name, 0, page_type_funcs[hs->page_types[PGSRC_ALERT]], tbl);
for (i=1; i <= reqlist.used; i++) {
free((char *)tbl.contents[i][3]);
}
#else
- helpserv_page(PGSRC_ALERT, "HSMSG_PAGE_WHINE_HEADER", reqlist.used, strwhinedelay, queuesize);
+ helpserv_page(PGSRC_ALERT, "HSMSG_PAGE_WHINE_HEADER", reqlist.used, strwhinedelay, queuesize, dict_size(hs->requests));
#endif
}
return changed;
}
+static HELPSERV_FUNC(cmd_modstats) {
+ struct handle_info *hi;
+ struct helpserv_user *victim;
+ const char *field_name;
+ int week, mod;
+ unsigned int *field = NULL;
+ char *errptr;
+
+ REQUIRE_PARMS(5);
+ if (!oper_has_access(user, (from_opserv ? opserv : hs->helpserv), helpserv_conf.modstats_level, 0))
+ return 0;
+ if (!(hi = helpserv_get_handle_info(user, argv[1])))
+ return 0;
+ if (!(victim = GetHSUser(hs, hi))) {
+ helpserv_notice(user, "HSMSG_NOT_IN_USERLIST", hi->handle, hs->helpserv->nick);
+ return 0;
+ }
+
+ field_name = argv[2];
+ if (!strcasecmp(argv[3], "total"))
+ week = 4;
+ else if(!strcasecmp(argv[3], "current"))
+ week = 0;
+ else {
+ week = strtoul(argv[3], &errptr, 0);
+ if (*errptr != '\0') {
+ helpserv_notice(user, "HSMSG_MODSTATS_BAD_WEEK");
+ return 0;
+ }
+ }
+ mod = strtol(argv[4], NULL, 0);
+
+ if (week < 0 || week > 4) {
+ helpserv_notice(user, "HSMSG_MODSTATS_BAD_WEEK");
+ return 0;
+ }
+
+ if (!strcasecmp(field_name, "time")) {
+ if (victim->join_time && (week == 0 || week == 4)) {
+ victim->time_per_week[0] += now - victim->join_time;
+ victim->time_per_week[4] += now - victim->join_time;
+ victim->join_time = now;
+ }
+ field = victim->time_per_week;
+ }
+ else if (!strcasecmp(field_name, "picked") || !strcasecmp(field_name, "picked_up") || !strcasecmp(field_name, "reqs"))
+ field = victim->picked_up;
+ else if (!strcasecmp(field_name, "closed"))
+ field = victim->closed;
+ else if (!strcasecmp(field_name, "ra_from") || !strcasecmp(field_name, "reassigned_from"))
+ field = victim->reassigned_from;
+ else if (!strcasecmp(field_name, "ra_to") || !strcasecmp(field_name, "reassigned_to"))
+ field = victim->reassigned_to;
+ else {
+ helpserv_notice(user, "HSMSG_MODSTATS_BAD_FIELD");
+ return 0;
+ }
+
+ if (mod < 0 && mod < -(int)field[week]) {
+ helpserv_notice(user, "HSMSG_MODSTATS_NEGATIVE");
+ return 0;
+ }
+
+ field[week] += mod;
+ helpserv_notice(user, "HSMSG_MODSTATS_SUCCESS", victim->handle->handle);
+
+ return (mod != 0);
+}
+
static void set_page_target(struct helpserv_bot *hs, enum page_source idx, const char *target) {
struct chanNode *new_target, *old_target;
helpserv_notice(user, "HSMSG_INVALID_OPTION", argv[0]);
return 0;
}
- hs->persist_types[idx] = new_pers;
+ hs->persist_lengths[idx] = new_pers;
changed = 1;
}
- helpserv_notice(user, persistence_types[idx].print_name,
- user_find_message(user, persistence_lengths[hs->persist_types[idx]].print_name));
+ helpserv_notice(user, persistence_lengths[idx].print_name,
+ user_find_message(user, persistence_lengths[hs->persist_lengths[idx]].print_name));
return changed;
}
saxdb_end_record(ctx);
/* Open requests */
- if (hs->persist_types[PERSIST_T_REQUEST] == PERSIST_CLOSE) {
+ if (hs->persist_lengths[PERSIST_T_REQUEST] == PERSIST_CLOSE) {
saxdb_start_record(ctx, KEY_REQUESTS, 0);
dict_foreach(hs->requests, request_write_helper, ctx);
saxdb_end_record(ctx);
saxdb_write_int(ctx, interval_types[inttype].db_name, hs->intervals[inttype]);
}
for (persisttype=0; persisttype<PERSIST_T_COUNT; persisttype++) {
- const char *persist = persistence_lengths[hs->persist_types[persisttype]].db_name;
+ const char *persist = persistence_lengths[hs->persist_lengths[persisttype]].db_name;
saxdb_write_string(ctx, persistence_types[persisttype].db_name, persist);
}
saxdb_write_string(ctx, KEY_NOTIFICATION, notification_types[hs->notify].db_name);
for (persisttype=0; persisttype<PERSIST_T_COUNT; persisttype++) {
str = database_get_data(GET_RECORD_OBJECT(br), persistence_types[persisttype].db_name, RECDB_QSTRING);
- hs->persist_types[persisttype] = str ? persistence_from_name(str) : PERSIST_QUIT;
+ hs->persist_lengths[persisttype] = str ? persistence_from_name(str) : PERSIST_QUIT;
}
str = database_get_data(GET_RECORD_OBJECT(br), KEY_NOTIFICATION, RECDB_QSTRING);
hs->notify = str ? notification_from_name(str) : NOTIFY_NONE;
str = database_get_data(conf_node, "expiration", RECDB_QSTRING);
helpserv_conf.expire_age = ParseInterval(str ? str : "60d");
+ str = database_get_data(conf_node, "modstats_level", RECDB_QSTRING);
+ helpserv_conf.modstats_level = str ? strtoul(str, NULL, 0) : 850;
str = database_get_data(conf_node, "user_escape", RECDB_QSTRING);
helpserv_conf.user_escape = str ? str[0] : '@';
}
static struct helpserv_cmd *
-helpserv_define_func(const char *name, helpserv_func_t *func, enum helpserv_level access, long flags) {
+helpserv_define_func(const char *name, helpserv_func_t *func, enum helpserv_level level, long flags) {
struct helpserv_cmd *cmd = calloc(1, sizeof(struct helpserv_cmd));
- cmd->access = access;
+ cmd->access = level;
cmd->weight = 1.0;
cmd->func = func;
cmd->flags = flags;
hs = botlist->list[i];
if (!hs->helpserv)
continue;
- if (hs->persist_types[PERSIST_T_REQUEST] != PERSIST_PART)
+ if (hs->persist_lengths[PERSIST_T_REQUEST] != PERSIST_PART)
continue;
for (it=dict_first(hs->requests); it; it=iter_next(it)) {
for (it=dict_first(hs->requests); it; it=iter_next(it)) {
struct helpserv_request *req=iter_data(it);
- if ((hs->persist_types[PERSIST_T_HELPER] == PERSIST_PART)
+ if ((hs->persist_lengths[PERSIST_T_HELPER] == PERSIST_PART)
&& (req->helper == hs_user)) {
- char reason[CHANNELLEN + 8];
- sprintf(reason, "parted %s", mn->channel->name);
- helpserv_page_helper_gone(hs, req, reason);
+ char our_reason[CHANNELLEN + 8];
+ sprintf(our_reason, "parted %s", mn->channel->name);
+ helpserv_page_helper_gone(hs, req, our_reason);
}
}
for (i=0; i < n; i++) {
struct helpserv_request *req = reqlist->list[0];
- if ((req->hs->persist_types[PERSIST_T_REQUEST] == PERSIST_QUIT) || !req->handle) {
+ if ((req->hs->persist_lengths[PERSIST_T_REQUEST] == PERSIST_QUIT) || !req->handle) {
char buf[12];
sprintf(buf, "%lu", req->id);
for (it=dict_first(hs->requests); it; it=iter_next(it)) {
struct helpserv_request *req=iter_data(it);
- if ((hs->persist_types[PERSIST_T_HELPER] == PERSIST_QUIT) && (req->helper == hs_user)) {
+ if ((hs->persist_lengths[PERSIST_T_HELPER] == PERSIST_QUIT) && (req->helper == hs_user)) {
helpserv_page_helper_gone(hs, req, "disconnected");
}
}
if ((reqlist = dict_find(helpserv_reqs_bynick_dict, user->nick, NULL))) {
for (j=0; j < reqlist->used; j++)
- if (reqlist->list[i]->hs == hs)
+ if (reqlist->list[j]->hs == hs)
break;
if (j < reqlist->used)
continue;
struct helpserv_request *req = reqlist->list[i];
struct helpserv_bot *hs=req->hs;
- if (!old_handle || hs->persist_types[PERSIST_T_REQUEST] == PERSIST_PART || hs->persist_types[PERSIST_T_REQUEST] == PERSIST_QUIT) {
+ if (!old_handle || hs->persist_lengths[PERSIST_T_REQUEST] == PERSIST_PART || hs->persist_lengths[PERSIST_T_REQUEST] == PERSIST_QUIT) {
/* The request needs to be assigned to the new handle; either it
* only persists until part/quit (so it makes sense to keep it as
* close to the user as possible, and if it's made persistent later
if (old_handle) {
char buf[CHANNELLEN + 14];
- if (hs->persist_types[PERSIST_T_REQUEST] == PERSIST_PART) {
+ if (hs->persist_lengths[PERSIST_T_REQUEST] == PERSIST_PART) {
sprintf(buf, "part channel %s", hs->helpchan->name);
} else {
strcpy(buf, "quit irc");
}
helpserv_reqlist_append(req->parent_nick_list, req);
- if (hs->persist_types[PERSIST_T_REQUEST] == PERSIST_CLOSE)
+ if (hs->persist_lengths[PERSIST_T_REQUEST] == PERSIST_CLOSE)
helpserv_msguser(req->user, "HSMSG_REQ_WARN_UNREG", handle->handle, hs->helpchan->name, req->id);
} else {
if (handle->users) {
helpserv_define_func("BOTS", cmd_bots, HlOper, CMD_FROM_OPSERV_ONLY|CMD_IGNORE_EVENT);
helpserv_define_func("EXPIRE", cmd_expire, HlOper, CMD_FROM_OPSERV_ONLY);
helpserv_define_func("WEEKSTART", cmd_weekstart, HlTrial, CMD_NEED_BOT);
+ helpserv_define_func("MODSTATS", cmd_modstats, HlOwner, CMD_NEED_BOT);
helpserv_option_dict = dict_new();
helpserv_define_option("PAGETARGET", opt_pagetarget_command);