src/bot_NeonHelp.c

   1 /* bot_NeonHelp.c - NeonServ v5.3
   2  * Copyright (C) 2011-2012  Philipp Kreil (pk910)
   3  *
   4  * This program is free software: you can redistribute it and/or modify
   5  * it under the terms of the GNU General Public License as published by
   6  * the Free Software Foundation, either version 3 of the License, or
   7  * (at your option) any later version.
   8  *
   9  * This program is distributed in the hope that it will be useful,
  10  * but WITHOUT ANY WARRANTY; without even the implied warranty of
  11  * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
  12  * GNU General Public License for more details.
  13  *
  14  * You should have received a copy of the GNU General Public License
  15  * along with this program. If not, see <http://www.gnu.org/licenses/>.
  16  */
  17
  18 #include "bot_NeonHelp.h"
  19 #include "modcmd.h"
  20 #include "cmd_neonhelp.h"
  21 #include "lang.h"
  22 #include "mysqlConn.h"
  23 #include "ClientSocket.h"
  24 #include "UserNode.h"
  25 #include "ChanNode.h"
  26 #include "ChanUser.h"
  27 #include "IRCEvents.h"
  28 #include "IRCParser.h"
  29 #include "bots.h"
  30 #include "DBHelper.h"
  31 #include "WHOHandler.h"
  32
  33 #define BOTID 4
  34 #define BOTALIAS "NeonHelp"
  35
  36 static const struct default_language_entry msgtab[] = {
  37     {"NH_NOT_ON_CHAN_1", "You cannot open this request as you are not in %s."}, /* {ARGS: "#test"} */
  38     {"NH_NOT_ON_CHAN_2", "You cannot open this request as you are not in %s or %s."}, /* {ARGS: "test", "#test-support"} */
  39     {"NH_REQUEST_RECORDED", "Your message has been recorded and assigned request ID#%d A helper should contact you shortly."}, /* {ARGS: 5} */
  40     {"NH_REQUEST_OTHERS_0", "There are no other unhandled requests."},
  41     {"NH_REQUEST_OTHERS_1", "There is 1 other unhandled request."},
  42     {"NH_REQUEST_OTHERS_2", "There are %d other unhandled requests."}, /* {ARGS: 1337} */
  43     {"NH_REQUEST_FOOTER_1", "Everything you tell me until you are helped (or you leave %1$s) will be recorded. If you part %1$s, your request will be lost."}, /* {ARGS: "#test"} */
  44     {"NH_REQUEST_FOOTER_2", "Everything you tell me until you are helped (or you leave %1$s or %2$s) will be recorded. If you part %1$s or %2$s, your request will be lost."}, /* {ARGS: "#test", "#test-support"} */
  45     {"NH_NEW_REQUEST", "New request #%d by %s: %s"}, /* {ARGS: 5, "pk910", "Help, I've fallen and I can't get up!"} */
  46     {"NH_NEXT_NONE", "No more requests."},
  47     {"NH_NEXT_NOT_FOUND", "No request found."},
  48     {"NH_NEXT_HEADER", "$bNext request: #%d %s$b"}, /* {ARGS: 5, "pk910"} */
  49     {"NH_NEXT_HELPER", "Your helper for request ID#%d is %s (Current nick: %s)."}, /* {ARGS: 5, "pk910", "Skynet"} */
  50     {"NH_NEXT_JOIN", "Please /join %s now."}, /* {ARGS: "#test-support"} */
  51     {"NH_DELETED", "Your request ID#%d has been deleted."}, /* {ARGS: 5} */
  52     {"NH_DELETED_STAFF", "Request deleted: #%d (%s)"}, /* {ARGS: 5, "pk910"} */
  53     {"NH_REMIND_OPEN_REQUESTS_1", "There is %d unhandled request!"}, /* {ARGS: 1} */
  54     {"NH_REMIND_OPEN_REQUESTS_2", "There are %d unhandled requests!"}, /* {ARGS: 4} */
  55     {"NH_REQUESTS_HEADER_ID", "ID"},
  56     {"NH_REQUESTS_HEADER_STATUS", "State"},
  57     {"NH_REQUESTS_HEADER_NICK", "Nick"},
  58     {"NH_REQUESTS_HEADER_TIME", "Time"},
  59     {"NH_REQUESTS_HEADER_REQUEST", "Question"},
  60     {"NH_REQUESTS_STATE_ACTIVE", "active"},
  61     {"NH_REQUESTS_STATE_PENDING", "pending"},
  62     {"NH_REQUESTS_STATE_ERROR", "ERROR"},
  63     {NULL, NULL}
  64 };
  65
  66 static void neonhelp_bot_ready(struct ClientSocket *client) {
  67     MYSQL_RES *res;
  68     MYSQL_ROW row;
  69
  70     printf_mysql_query("SELECT `automodes` FROM `bots` WHERE `id` = '%d'", client->clientid);
  71     res = mysql_use();
  72     if ((row = mysql_fetch_row(res)) != NULL) {
  73         putsock(client, "MODE %s +%s", client->user->nick, row[0]);
  74     }
  75
  76     printf_mysql_query("SELECT `channel_name`, `channel_key` FROM `bot_channels` LEFT JOIN `channels` ON `chanid` = `channel_id` WHERE `botid` = '%d' AND `suspended` = '0'", client->clientid);
  77     res = mysql_use();
  78
  79     while ((row = mysql_fetch_row(res)) != NULL) {
  80         putsock(client, "JOIN %s %s", row[0], row[1]);
  81     }
  82 }
  83
  84 static void neonhelp_trigger_callback(int clientid, struct ChanNode *chan, char *trigger) {
  85     MYSQL_RES *res;
  86     MYSQL_ROW row;
  87     loadChannelSettings(chan);
  88     if(!(chan->flags & CHANFLAG_CHAN_REGISTERED)) {
  89         strcpy(trigger, "!");
  90         return;
  91     }
  92     printf_mysql_query("SELECT `trigger`, `defaulttrigger` FROM `bot_channels` LEFT JOIN `bots` ON `botid` = `bots`.`id` WHERE `chanid` = '%d' AND `botclass` = '%d'", chan->channel_id, BOTID);
  93     res = mysql_use();
  94     if(!(row = mysql_fetch_row(res))) {
  95         strcpy(trigger, "!");
  96         return;
  97     }
  98     if(row[0] && *row[0])
  99         strcpy(trigger, row[0]);
 100     else
 101         strcpy(trigger, ((row[1] && *row[1]) ? row[1] : "!"));
 102 }
 103
 104 static void start_bots() {
 105     struct ClientSocket *client;
 106     MYSQL_RES *res, *res2;
 107     MYSQL_ROW row;
 108
 109     printf_mysql_query("SELECT `nick`, `ident`, `realname`, `server`, `port`, `pass`, `textbot`, `id`, `queue`, `ssl`, `bind` FROM `bots` WHERE `botclass` = '%d' AND `active` = '1'", BOTID);
 110     res = mysql_use();
 111
 112     while ((row = mysql_fetch_row(res)) != NULL) {
 113         client = create_socket(row[3], atoi(row[4]), row[10], row[5], row[0], row[1], row[2]);
 114         client->flags |= (strcmp(row[6], "0") ? SOCKET_FLAG_PREFERRED : 0);
 115         client->flags |= (strcmp(row[8], "0") ? SOCKET_FLAG_USE_QUEUE : 0);
 116         client->flags |= (strcmp(row[9], "0") ? SOCKET_FLAG_SSL : 0);
 117         client->flags |= SOCKET_FLAG_SILENT;
 118         client->botid = BOTID;
 119         client->clientid = atoi(row[7]);
 120         connect_socket(client);
 121         //close old, still opened requests
 122         printf_mysql_query("UPDATE `helpserv_requests` SET `status` = '2' WHERE `botid` = '%d'", client->clientid);
 123     }
 124
 125     printf_mysql_query("SELECT `command`, `function`, `parameters`, `global_access`, `chan_access`, `flags` FROM `bot_binds` WHERE `botclass` = '%d'", BOTID);
 126     res2 = mysql_use();
 127     while ((row = mysql_fetch_row(res2)) != NULL) {
 128         if(bind_cmd_to_command(BOTID, row[0], row[1])) {
 129             if(row[2] && strcmp(row[2], "")) {
 130                 bind_set_parameters(BOTID, row[0], row[2]);
 131             }
 132             if(row[3]) {
 133                 bind_set_global_access(BOTID, row[0], atoi(row[3]));
 134             }
 135             if(row[4]) {
 136                 bind_set_channel_access(BOTID, row[0], row[4]);
 137             }
 138             if(strcmp(row[5], "0"))
 139                 bind_set_bind_flags(BOTID, row[0], atoi(row[5]));
 140         }
 141     }
 142     bind_unbound_required_functions(BOTID);
 143 }
 144
 145 static void neonhelp_event_privmsg_async(struct ClientSocket *client, struct UserNode *user, struct UserNode *target, char *message);
 146 static USERAUTH_CALLBACK(neonhelp_event_privmsg_nick_lookup);
 147 struct neonhelp_event_privmsg_cache {
 148     struct ClientSocket *client;
 149     struct UserNode *user, *target;
 150     char *message;
 151 };
 152
 153 static void neonhelp_event_privmsg(struct UserNode *user, struct UserNode *target, char *message) {
 154     struct ClientSocket *client;
 155     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 156         if(client->user == target) {
 157             if(client->botid != BOTID) return;
 158             break;
 159         }
 160     }
 161     if(!client) return; //we got the message but we have no client that could receive it???
 162     if(user->flags & USERFLAG_ISAUTHED) {
 163         neonhelp_event_privmsg_async(client, user, target, message);
 164     } else {
 165         struct neonhelp_event_privmsg_cache *cache = malloc(sizeof(*cache));
 166         if(!cache) return;
 167         cache->client = client;
 168         cache->user = user;
 169         cache->target = target;
 170         cache->message = strdup(message);
 171         get_userauth(user, neonhelp_event_privmsg_nick_lookup, cache);
 172     }
 173 }
 174
 175 static USERAUTH_CALLBACK(neonhelp_event_privmsg_nick_lookup) {
 176     struct neonhelp_event_privmsg_cache *cache = data;
 177     neonhelp_event_privmsg_async(cache->client, cache->user, cache->target, cache->message);
 178     free(cache->message);
 179     free(cache);
 180 }
 181
 182 static TIMEQ_CALLBACK(neonhelp_remind_open_requests);
 183
 184 static void neonhelp_event_privmsg_async(struct ClientSocket *client, struct UserNode *user, struct UserNode *target, char *message) {
 185     MYSQL_RES *res;
 186     MYSQL_ROW row, row2;
 187     printf_mysql_query("SELECT `helpserv_support`, `helpserv_public`, `helpserv_intern`, `helpserv_intern_announce` FROM `helpserv_settings` WHERE `helpserv_botid` = '%d'", client->clientid);
 188     res = mysql_use();
 189     if (!(row = mysql_fetch_row(res))) return;
 190     //check if the user is a supporter (access in the support channel)
 191     if((user->flags & USERFLAG_ISAUTHED)) {
 192         int caccess = 0;
 193         int userid;
 194         if(user->flags & USERFLAG_HAS_USERID)
 195             userid = user->user_id;
 196         else {
 197             printf_mysql_query("SELECT `user_id` FROM `users` WHERE `user_user` = '%s'", escape_string(user->auth));
 198             res = mysql_use();
 199             if ((row2 = mysql_fetch_row(res)) != NULL) {
 200                 userid = atoi(row2[0]);
 201                 user->user_id = userid;
 202                 user->flags |= USERFLAG_HAS_USERID;
 203             } else
 204                 userid = 0;
 205         }
 206         printf_mysql_query("SELECT `chanuser_access`, `chanuser_flags` FROM `chanusers` LEFT JOIN `channels` ON `chanuser_cid` = `channel_id` WHERE `chanuser_uid` = '%d' AND `channel_name` = '%s'", userid, escape_string(row[0]));
 207         res = mysql_use();
 208         if ((row2 = mysql_fetch_row(res)) != NULL) {
 209             int cflags = atoi(row2[1]);
 210             if(!(cflags & DB_CHANUSER_SUSPENDED))
 211                 caccess = atoi(row2[0]);
 212         }
 213         if(caccess) return; //ignore messages from supporters
 214     }
 215     //check if the user is in one of the bot's channels
 216     struct ChanUser *chanuser;
 217     struct ChanNode *chan;
 218     for(chanuser = getUserChannels(target, NULL); chanuser; chanuser = getUserChannels(target, chanuser)) {
 219         chan = chanuser->chan;
 220         if((!stricmp(chan->name, row[0]) || (row[1] && !stricmp(chan->name, row[1]))) && isUserOnChan(user, chan))
 221             break;
 222     }
 223     if(!chanuser) {
 224         if(row[1])
 225             reply(client, user, "NH_NOT_ON_CHAN_2", row[0], row[1]);
 226         else
 227             reply(client, user, "NH_NOT_ON_CHAN_1", row[0]);
 228         return;
 229     }
 230     //check if there is already a support request
 231     int others = 0;
 232     if(client->flags & SOCKET_HAVE_HELPNODE) {
 233         struct NeonHelpNode *helpnode;
 234         for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 235             if(helpnode->user == user) {
 236                 //simply append the message to the database
 237                 printf_mysql_query("SELECT `text` FROM `helpserv_requests` WHERE `id` = %d", helpnode->suppid);
 238                 res = mysql_use();
 239                 if ((row2 = mysql_fetch_row(res)) != NULL) {
 240                     char *old_msg = escape_string(row2[0]);
 241                     char *new_msg = escape_string(message);
 242                     printf_long_mysql_query(1024 + strlen(old_msg) + strlen(new_msg), "UPDATE `helpserv_requests` SET `text` = '%s\n%s' WHERE `id` = %d", old_msg, new_msg, helpnode->suppid);
 243                 }
 244                 return;
 245             }
 246             others++;
 247         }
 248     }
 249     //add new request
 250     struct NeonHelpNode *helpnode = malloc(sizeof(*helpnode));
 251     if(!helpnode) return;
 252     helpnode->user = user;
 253     helpnode->logchan = getChanByName(row[0]);
 254     helpnode->status = 0;
 255     helpnode->announce = (row[2] && strcmp(row[3], "0") ? 1 : 0);
 256     if(helpnode->announce) {
 257         char nameBuf[30];
 258         sprintf(nameBuf, "neonhelp_%d", client->clientid);
 259         if(!timeq_name_exists(nameBuf)) {
 260             int *cidptr = malloc(sizeof(int));
 261             *cidptr = client->clientid;
 262             timeq_add_name(nameBuf, 300, neonhelp_remind_open_requests, cidptr);
 263         }
 264     }
 265     printf_mysql_query("INSERT INTO `helpserv_requests` (`botid`, `host`, `hand`, `nick`, `status`, `supporter`, `time`, `text`) VALUES ('%d', '%s@%s', '%s', '%s', '0', '-1', UNIX_TIMESTAMP(), '%s')", client->clientid, escape_string(user->ident), escape_string(user->host), ((user->flags & USERFLAG_ISAUTHED) ? escape_string(user->auth) : "*"), escape_string(user->nick), escape_string(message));
 266     helpnode->suppid = (int) mysql_insert_id(get_mysql_conn());
 267     helpnode->log = NULL;
 268     helpnode->next = ((client->flags & SOCKET_HAVE_HELPNODE) ? client->botclass_helpnode : NULL);
 269     client->botclass_helpnode = helpnode;
 270     client->flags |= SOCKET_HAVE_HELPNODE;
 271     //build the user reply...
 272     char user_reply[MAXLEN];
 273     int user_reply_pos = 0;
 274     char reply_buff[MAXLEN];
 275     //1st part: NH_REQUEST_RECORDED
 276     strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, "NH_REQUEST_RECORDED", helpnode->suppid));
 277     user_reply_pos += strlen(reply_buff);
 278     //2nd part: NH_REQUEST_OTHERS_0 / NH_REQUEST_OTHERS_1 / NH_REQUEST_OTHERS_2
 279     user_reply[user_reply_pos++] = ' ';
 280     if(others <= 1)
 281         strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, (others ? "NH_REQUEST_OTHERS_1" : "NH_REQUEST_OTHERS_0")));
 282     else
 283         strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, "NH_REQUEST_OTHERS_2", others));
 284     user_reply_pos += strlen(reply_buff);
 285     //3th part: NH_REQUEST_FOOTER_1 / NH_REQUEST_FOOTER_2
 286     user_reply[user_reply_pos++] = ' ';
 287     if(row[1])
 288         strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, "NH_REQUEST_FOOTER_2", row[0], row[1]));
 289     else
 290         strcpy(user_reply + user_reply_pos, build_language_string(user, reply_buff, "NH_REQUEST_FOOTER_1", row[0]));
 291     user_reply_pos += strlen(reply_buff);
 292     reply(client, user, "%s", user_reply);
 293     //sent a message to the internal channel / onotice to supp channel
 294     build_language_string(user, reply_buff, "NH_NEW_REQUEST", helpnode->suppid, user->nick, message);
 295     if(row[2]) {
 296         putsock(client, "PRIVMSG %s :%s", row[2], reply_buff);
 297     } else {
 298         putsock(client, "NOTICE @%s :%s", row[0], reply_buff);
 299     }
 300 }
 301
 302 static TIMEQ_CALLBACK(neonhelp_remind_open_requests) {
 303     int clientid = *((int*)data);
 304     MYSQL_RES *res;
 305     MYSQL_ROW row;
 306     printf_mysql_query("SELECT `helpserv_support`, `helpserv_public`, `helpserv_intern`, `helpserv_intern_announce` FROM `helpserv_settings` WHERE `helpserv_botid` = '%d'", clientid);
 307     res = mysql_use();
 308     if (!(row = mysql_fetch_row(res)) || !row[2]) {
 309         free(data);
 310         return;
 311     }
 312     struct ClientSocket *client;
 313     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 314         if(client->clientid == clientid)
 315             break;
 316     }
 317     if(!client) {
 318         free(data);
 319         return;
 320     }
 321     //count open requests
 322     int requests = 0;
 323     struct NeonHelpNode *helpnode;
 324     if(client->flags & SOCKET_HAVE_HELPNODE) {
 325         for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 326             if(helpnode->status == 0) {
 327                 requests++;
 328             }
 329         }
 330     }
 331     if(requests) {
 332         char nameBuf[30];
 333         sprintf(nameBuf, "neonhelp_%d", client->clientid);
 334         if(!timeq_name_exists(nameBuf)) {
 335             timeq_add_name(nameBuf, 300, neonhelp_remind_open_requests, data);
 336         }
 337         char replybuf[MAXLEN];
 338         build_language_string(NULL, replybuf, (requests == 1 ? "NH_REMIND_OPEN_REQUESTS_1" : "NH_REMIND_OPEN_REQUESTS_2"), requests);
 339         putsock(client, "PRIVMSG %s :%s", row[2], replybuf);
 340     } else
 341         free(data);
 342 }
 343
 344 static void neonhelp_event_chanmsg(struct UserNode *user, struct ChanNode *chan, char *message) {
 345     char logline[MAXLEN];
 346     sprintf(logline, "<%s> %s", user->nick, message);
 347     struct ClientSocket *client;
 348     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 349         if(client->botid == BOTID) {
 350             struct NeonHelpNode *helpnode;
 351             if(client->flags & SOCKET_HAVE_HELPNODE) {
 352                 for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 353                     if(helpnode->logchan == chan && helpnode->status == 1) {
 354                         if(!helpnode->log) {
 355                             helpnode->log = calloc(LOGBUFFERLINES, sizeof(char*));
 356                             if(!helpnode->log) return;
 357                         }
 358                         int i;
 359                         for(i = 0; i < LOGBUFFERLINES; i++) {
 360                             if(!helpnode->log[i]) {
 361                                 helpnode->log[i] = strdup(logline);
 362                                 break;
 363                             }
 364                         }
 365                         if(i == LOGBUFFERLINES) {
 366                             //write buffer to database
 367                             char logbuff[MAXLEN * LOGBUFFERLINES];
 368                             int len = 0;
 369                             for(i = 0; i < LOGBUFFERLINES; i++) {
 370                                 len += sprintf(logbuff + len, "%s\n", helpnode->log[i]);
 371                                 free(helpnode->log[i]);
 372                                 helpnode->log[i] = NULL;
 373                             }
 374                             printf_long_mysql_query(1024 + len, "UPDATE `helpserv_requests` SET `log` = CONCAT(`log`, '%s') WHERE `id` = %d", escape_string(logbuff), helpnode->suppid);
 375                         }
 376                         break;
 377                     }
 378                 }
 379             }
 380         }
 381     }
 382 }
 383
 384 static void destroy_support_request(struct ClientSocket *client, struct NeonHelpNode *helpnode, int do_reply) {
 385     //write buffer to database
 386     char logbuff[MAXLEN * LOGBUFFERLINES];
 387     int len = 0;
 388     int i;
 389     if(helpnode->log) {
 390         for(i = 0; i < LOGBUFFERLINES; i++) {
 391             if(!helpnode->log[i]) break;
 392             len += sprintf(logbuff + len, "%s\n", helpnode->log[i]);
 393             free(helpnode->log[i]);
 394             helpnode->log[i] = NULL;
 395         }
 396         free(helpnode->log);
 397     } else
 398         logbuff[0] = '\0';
 399     printf_long_mysql_query(1024 + len, "UPDATE `helpserv_requests` SET `status`='2', `log` = CONCAT(`log`, '%s') WHERE `id` = %d", escape_string(logbuff), helpnode->suppid);
 400     if(do_reply) {
 401         reply(client, helpnode->user, "NH_DELETED", helpnode->suppid);
 402     }
 403     free(helpnode);
 404 }
 405
 406 static void neonhelp_event_kick(struct UserNode *user, struct ChanUser *target, char *reason) {
 407     struct ClientSocket *client;
 408     MYSQL_RES *res;
 409     MYSQL_ROW row;
 410     struct ChanNode *support, *public;
 411     int userHasRequest;
 412     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 413         if(client->botid == BOTID && isUserOnChan(client->user, target->chan)) {
 414             userHasRequest = 0;
 415             struct NeonHelpNode *helpnode, *prev_helpnode = NULL;
 416             if(client->flags & SOCKET_HAVE_HELPNODE) {
 417                 for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 418                     if(helpnode->user == target->user) {
 419                         userHasRequest = 1;
 420                         break;
 421                     } else
 422                         prev_helpnode = helpnode;
 423                 }
 424             }
 425             if(!userHasRequest) continue;
 426             printf_mysql_query("SELECT `helpserv_support`, `helpserv_public`, `helpserv_intern` FROM `helpserv_settings` WHERE `helpserv_botid` = '%d'", client->clientid);
 427             res = mysql_use();
 428             if (!(row = mysql_fetch_row(res))) continue;
 429             support = getChanByName(row[0]);
 430             public = (row[1] ? getChanByName(row[1]) : NULL);
 431             if(target->chan == support || !((support && isUserOnChan(target->user, support)) || (public && isUserOnChan(target->user, public)))) {
 432                 //free the user's support request
 433                 if(prev_helpnode)
 434                     prev_helpnode->next = helpnode->next;
 435                 else
 436                     client->botclass_helpnode = helpnode->next;
 437                 destroy_support_request(client, helpnode, 1);
 438             }
 439         }
 440     }
 441 }
 442
 443 static void neonhelp_event_part(struct ChanUser *target, char *reason) {
 444     struct ClientSocket *client;
 445     MYSQL_RES *res;
 446     MYSQL_ROW row;
 447     struct ChanNode *support, *public;
 448     int userHasRequest;
 449     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 450         if(client->botid == BOTID && isUserOnChan(client->user, target->chan)) {
 451             userHasRequest = 0;
 452             struct NeonHelpNode *helpnode, *prev_helpnode = NULL;
 453             if(client->flags & SOCKET_HAVE_HELPNODE) {
 454                 for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 455                     if(helpnode->user == target->user) {
 456                         userHasRequest = 1;
 457                         break;
 458                     } else
 459                         prev_helpnode = helpnode;
 460                 }
 461             }
 462             if(!userHasRequest) continue;
 463             printf_mysql_query("SELECT `helpserv_support`, `helpserv_public`, `helpserv_intern` FROM `helpserv_settings` WHERE `helpserv_botid` = '%d'", client->clientid);
 464             res = mysql_use();
 465             if (!(row = mysql_fetch_row(res))) continue;
 466             support = getChanByName(row[0]);
 467             public = (row[1] ? getChanByName(row[1]) : NULL);
 468             if(target->chan == support || !((support && isUserOnChan(target->user, support)) || (public && isUserOnChan(target->user, public)))) {
 469                 //free the user's support request
 470                 if(prev_helpnode)
 471                     prev_helpnode->next = helpnode->next;
 472                 else
 473                     client->botclass_helpnode = helpnode->next;
 474                 destroy_support_request(client, helpnode, 1);
 475             }
 476         }
 477     }
 478 }
 479
 480 static void neonhelp_event_quit(struct UserNode *target, char *reason) {
 481     struct ClientSocket *client;
 482     int userHasRequest;
 483     for(client = getBots(SOCKET_FLAG_READY, NULL); client; client = getBots(SOCKET_FLAG_READY, client)) {
 484         if(client->botid == BOTID) {
 485             userHasRequest = 0;
 486             struct NeonHelpNode *helpnode, *prev_helpnode = NULL;
 487             if(client->flags & SOCKET_HAVE_HELPNODE) {
 488                 for(helpnode = client->botclass_helpnode; helpnode; helpnode = helpnode->next) {
 489                     if(helpnode->user == target) {
 490                         userHasRequest = 1;
 491                         break;
 492                     } else
 493                         prev_helpnode = helpnode;
 494                 }
 495             }
 496             if(!userHasRequest) continue;
 497             //free the user's support request
 498             if(prev_helpnode)
 499                 prev_helpnode->next = helpnode->next;
 500             else
 501                 client->botclass_helpnode = helpnode->next;
 502             destroy_support_request(client, helpnode, 0);
 503         }
 504     }
 505 }
 506
 507 void init_NeonHelp() {
 508
 509     set_bot_alias(BOTID, BOTALIAS);
 510     start_bots();
 511
 512     //register events
 513     bind_bot_ready(neonhelp_bot_ready);
 514     bind_privmsg(neonhelp_event_privmsg);
 515     bind_chanmsg(neonhelp_event_chanmsg);
 516     bind_part(neonhelp_event_part);
 517     bind_kick(neonhelp_event_kick);
 518     bind_quit(neonhelp_event_quit);
 519
 520     set_trigger_callback(BOTID, neonhelp_trigger_callback);
 521
 522     register_default_language_table(msgtab);
 523 }
 524
 525 void loop_NeonHelp() {
 526
 527 }
 528
 529 void free_NeonHelp() {
 530
 531 }
 532
 533 #undef BOTID
 534 #undef BOTALIAS